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Job Title

Director, Critical Environments - Engineering

Job Description Summary

The Director of Critical Environments- Engineering is a member of the Corporate Critical Environments/Data Center central SME team and is responsible for providing subject matter expertise to the critical solutions business. In addition, will be responsible for overseeing critical environments engineering and operational requirements, including but not limited to the GOS C&W engineering, IFM and data center platforms while supporting all GOS critical accounts. This position will have close interaction with Senior Management, Regional Engineering Management, and with Property Management.

Job Description

+ Provide engineering support and oversight in Data Center environments, ensuring continuous uptime, system redundancy, and adherence to mission-critical infrastructure standards, including Tier-level compliance and SLA requirements.Provide engineering support and oversight in Data Center environments, ensuring continuous uptime, system redundancy, and adherence to mission-critical infrastructure standards, including Tier-level compliance and SLA requirements.

+ Lead engineering efforts by supporting critical systems such as power distribution, cooling infrastructure, fire suppression, and building automation systems to maintain optimal performance and risk mitigation.Lead engineering efforts by supporting critical systems such as power distribution, cooling infrastructure, fire suppression, and building automation systems to maintain optimal performance and risk mitigation.

+ Partner with Data Center operations teams, site-level stakeholders, and client representatives to align engineering practices with business continuity objectives, incident response protocols, and performance optimization strategies.Partner with Data Center operations teams, site-level stakeholders, and client representatives to align engineering practices with business continuity objectives, incident response protocols, and performance optimization strategies.

+ Support capacity planning and infrastructure scalability by collaborating with IT, facilities, and project management teams to ensure engineering systems meet current and future demand.Support capacity planning and infrastructure scalability by collaborating with IT, facilities, and project management teams to ensure engineering systems meet current and future demand.

+ Ensure compliance with regulatory and industry standards (e.g., Uptime Institute, ASHRAE, NFPA, OSHA) and contribute to audit readiness and documentation for mission-critical sites.Ensure compliance with regulatory and industry standards (e.g., Uptime Institute, ASHRAE, NFPA, OSHA) and contribute to audit readiness and documentation for mission-critical sites.

+ Assist with development, implementation and monitoring of technical programs, and policies and procedures as required by both National Operations and Engineering.Assist with development, implementation and monitoring of technical programs, and policies and procedures as required by both National Operations and Engineering.

+ Works with clients and C&W facility management team to help implement and coordinate requirements such as safety, quality assurance, sustainability, energy management, Energy Star, C&W engineering disciplines, and combined energy and water tracking tools.Works with clients and C&W facility management team to help implement and coordinate requirements such as safety, quality assurance, sustainability, energy management, Energy Star, C&W engineering disciplines, and combined energy and water tracking tools.

+ Conducts periodic site inspections in accordance with the guidelines presented in the national Engineering platform to review client sites and check performance of C&W suppliers and self performing technicians.Conducts periodic site inspections in accordance with the guidelines presented in the national Engineering platform to review client sites and check performance of C&W suppliers and self performing technicians.

+ Conducts physical property, mechanical, electrical and system assessments as needed or requestedConducts physical property, mechanical, electrical and system assessments as needed or requested

+ Provides leadership and direction for the implementation of client and corporate initiativesProvides leadership and direction for the implementation of client and corporate initiatives

+ Provides direction and consultation to the operating staff for HVAC, MEP systems, Fire & Life Safety systems, Automation, Security, and OSHA complianceProvides direction and consultation to the operating staff for HVAC, MEP systems, Fire & Life Safety systems, Automation, Security, and OSHA compliance

+ Assists in scope definition, contract negotiations and bid reviews for service, and capital replacement projectsAssists in scope definition, contract negotiations and bid reviews for service, and capital replacement projects

+ Establish and maintain a network of consultants/pre-qualified service providers to provide assistance and expertise to the field in matters beyond the expertise of operations staff (i.e. MEP design Engineer of record, Environmental, Structural, and Architectural)Establish and maintain a network of consultants/pre-qualified service providers to provide assistance and expertise to the field in matters beyond the expertise of operations staff (i.e. MEP design Engineer of record, Environmental, Structural, and Architectural)

+ Provides effective and prompt responses to requests from C&W leadership and clientsProvides effective and prompt responses to requests from C&W leadership and clients

Key Competencies

+ Communication Proficiency (oral and written)Communication Proficiency (oral and written)

+ Interpersonal SkillsInterpersonal Skills

+ Organization SkillsOrganization Skills

+ Technical ProficiencyTechnical Proficiency

+ LeadershipLeadership

Important education

+ High School Diploma or GED EquivalentHigh School Diploma or GED Equivalent

+ Two-year technical degree plus 3 to 5 years of related experience and/or training; or equivalent combination of education, experience, and training.Two-year technical degree plus 3 to 5 years of related experience and/or training; or equivalent combination of education, experience, and training.

+ Completion of Technical school study relating to HVAC design and Maintenance preferredCompletion of Technical school study relating to HVAC design and Maintenance preferred

Important experience

+ Experience working in a data center environmentExperience working in a data center environment

+ Minimum of 10 years of commercial property experienceMinimum of 10 years of commercial property experience

+ Minimum of 3 years of management level experience in facilities/property maintenance, engineering, the installation and operation of Building Systems (HVAC, plumbing, Fire/Life Safety, etc.), project management, and supervision of skilled trades and technical staffMinimum of 3 years of management level experience in facilities/property maintenance, engineering, the installation and operat...

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