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Interact with the customer within and outside of the adult beverage department. Help customers make informed decisions in their shopping experience. Plan, organize, train and direct Adult Beverage department clerks; perform production and customer service functions; maximize store sales and profits. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

* Engage the customer with a smile and friendly welcome.

* Develop a relationship with customers and get to know them on a first name basis when possible.

* Assist customers in finding the adult beverage they are looking for or make suggestions.

* Assist customers in pairing wines with food or with their party needs.

* Be familiar with the adult beverage sections and assortment to be able to act as a guide to customer questions and suggestions.

* Conduct a minimum of 2 tastings time a week (recommended for Friday, Saturday and Sunday during Prime Time).

* Take customer special orders and communicate with customer about availability and Delivery date; follow the company customer request procedures in receiving and ringing up request.

* Conduct daily department walk to ensure standards are in place.

* Execute the Weekly Display Plan.

* Maintain accurate ad shelf signs, merchandising signs and Point of Sale (POS) in clean, attractive condition.

* Order and maintain adequate inventory for ad and display support; follow financial cost billing guidelines to limit shrink.

* Maintain Planograms

* Communicate weekly sales opportunities to the grocery manager.

* Keep department clean, organized and safe.

* Maintain Accurate Pricing and Accurate Computer Assisted Ordering entries.

* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

* Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS *Minimum*

* Willing to work weekends and holidays.

* Minimum 21 years of Age.

* Past work record reflects dependability and integrity.

* Understand all key components of department operations.

* Knowledge of applicable laws and regulations related to employment practices, safety and State Adult Beverage Laws.

* Qualified and able to operate power machinery and work with various job tools.

* Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.

* Effective written and oral communication skills.

* Demonstrated ability to make intelligent decisions quickly

* Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.

* Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest and percentages.

*Desired*

* Grocery retail work experience and/or backup manager experience.

* Understanding of all key components of department operations.

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BEER-WINE-LIQR/DEPT LEADER

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