Jobs
Jobs
Assistant Lobby Manager
Summary
Triad Bank is hiring an Assistant Lobby Manager to work in coordination with the Lobby Manager(s) to keep day-to-day lobby execution consistent, compliant, and customer-focused. This role exists to ensure frontline service runs smoothly, staff are supported, and operational controls are followed.
A Typical Workday
You’ll start by reviewing lobby readiness, service priorities, and staffing coverage before the doors open. Throughout the day, you’ll stay visible on the floor—checking in with customers, supporting teammates in real time, and stepping in when a situation needs calm, clear direction. You’ll balance pace with precision, keeping an eye on transaction flow and documentation details while maintaining a professional, welcoming atmosphere. Midday often includes quick touchpoints with branch leadership and short coaching conversations to keep service consistent. You’ll close out by confirming end-of-day items are in order and setting the team up for a smooth next morning.
In connection with your application for employment with Triad Bank, we may verify information concerning your education, previous employment, character, criminal history, general reputation, personal characteristics, and mode of living. This verification may include a consumer report about you compiling such information. In addition, an investigative report may be conducted through personal interviews with previous employers, references or other individuals as part of the process of considering your candidacy as an employee.
In the event that information from the report is utilized in whole or in part in making an adverse decision with regard to your potential employment with Triad Bank, before making the adverse decision, we will provide you with a copy of the consumer report and a description in writing of your rights under the federal Fair Credit Reporting Act.
The Fair Credit Reporting Act gives you specific rights in dealing with consumer reporting agencies. You will be given a summary of these rights together with this document. Upon your written request (made within a reasonable period of time), you have the right to complete and accurate disclosure of the nature and scope of any investigative report requested.
Responsibilities
Key responsibilities include supervising lobby and teller activities, monitoring cash and transaction accuracy, reinforcing policies and internal controls, resolving escalated customer needs, coordinating coverage and workflow, and partnering with branch leadership on coaching, performance feedback, and service standards.
Experience Requirements
Required qualifications/skills:
- 4–6 years of banking experience with progressive responsibility in lobby operations, management and customer service
- Demonstrated people leadership, including training and development
- Working knowledge of banking operations, regulatory compliance, and internal controls
- Proficiency with core banking systems, cash handling, and operational procedures (Jack Henry a plus)
- Strong communication, sound judgment, and problem-solving skills
This position will require you to float between 2 branches, Frontenac, MO and Creve Coeur, MO as needed.
Benefits
Skill Sets
Behavioral Traits
Do You Have a MO Jobs Account?
Your HireMO account is created from your MO Jobs account, so we need to connect the two.
First, Let's Find Your MO Jobs Account
HireMO works together with MO Jobs, the State of Missouri jobs website.
Create an Account to Apply
Your MO Jobs account is connected. Choose an email and password to sign in to HireMO.
You Need a MO Jobs Account First
HireMO works together with MO Jobs, the State of Missouri jobs website. You need a MO Jobs account before you can create your HireMO account.
- Create your MO Jobs account at jobs.mo.gov. It is free.
- Log in to MO Jobs, then click HireMO from there. That link brings you back here to finish your registration.
- Complete your HireMO account.