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3rd Party Collections Specialist
Summary
We’re seeking a proven Collections Specialist with 3+ years of experience in collections (2+ years in a 3rd-party agency preferred). If you have the skills to manage a portfolio of accounts, navigate compliance standards, and consistently hit targets — this role is for you.
Description:
We’re seeking a proven Collections Specialist with 3+ years of experience in collections (2+ years in a 3rd-party agency preferred). If you have the skills to manage a portfolio of accounts, navigate compliance standards, and consistently hit targets — this role is for you.
About the Role:
- Negotiate & Resolve: Conduct inbound and outbound calls to establish payment arrangements and resolve accounts.
- Portfolio Management: Handle diverse client accounts with accuracy and efficiency.
- Compliance First: Work within FDCPA and CFPB regulations at all times.
- Performance Driven: Meet and exceed daily, weekly, and monthly goals.
Schedule:
- Mon–Thu: Two days 8:00 AM–5:00 PM | Two days 10:00 AM–7:00 PM
- Every Other Friday: 8:00 AM–4:30 PM
- Every Other Saturday (post–Labor Day only): 8:00 AM–12:00 PM
What you'll do:
- Negotiate & Resolve: Conduct inbound and outbound calls to establish payment arrangements and resolve accounts.
- Portfolio Management: Handle diverse client accounts with accuracy and efficiency.
- Compliance First: Work within FDCPA and CFPB regulations at all times.
- Performance Driven: Meet and exceed daily, weekly, and monthly goals.
Education: High School
- Experience: Minimum of 3 years in collections (agency preferred).
- Expertise: Strong negotiation skills, persistence, and decision-making ability.
- Professionalism: Excellent verbal/written communication and phone presence.
- Dependability: Reliable transportation and consistent attendance.
Experience: 36 months
Experience: Minimum of 3 years in collections (agency preferred)., Expertise: Strong negotiation skills, persistence, and decision-making ability., Professionalism: Excellent verbal/written communication and phone presence., Dependability: Reliable transportation and consistent attendance.
Physical:
- Repetitive Motion,Manual Dexterity,Standing / Walking
Experience Requirements
Kowledge of Word, Excel and type 40+wpm
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