Jobs
Jobs
Receptionist
Summary
Learn about our benefits (http://careers.tranetechnologies.com/global/en/benefits) designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days)
Position Summary
The Receptionist & Administrative Support role serves as the primary front-line representative for the St. Louis office and provides essential daily administrative and operational support to the Office Manager. This position helps execute workplace, guest experience, associate experience, meeting, event, purchasing, and office service initiatives for the St. Louis office, while also supporting selected Area initiatives and services for the Cape Girardeau and Springfield teams. Through responsive service, attention to detail, and consistent follow-through, the role helps maintain a professional, welcoming, organized, and business-ready environment for associates, customers, vendors, and guests.
The position reports to the Office Manager and works in close partnership with the Office Manager to fulfill Area initiatives, programs, and recurring operational responsibilities. Reception and front desk duties are limited to the St. Louis office. Support for Cape Girardeau and Springfield is primarily administrative, programmatic, purchasing, communications, event, shipping, or coordination support performed at the direction of the Office Manager. The role is expected to exercise sound judgment, protect confidential information, communicate professionally, and identify routine issues for timely resolution or escalation.
Reception, Guest Experience & Communications
+ Provide a professional and welcoming first point of contact for associates, customers, vendors, and guests while supporting consistent reception and visitor service standards.
+ Manage front desk communications and routine office information, ensuring calls, messages, visitors, deliveries, and inquiries are handled promptly and directed appropriately.
+ Support guest safety and building access procedures in coordination with the Office Manager and applicable site requirements.
Daily and Recurring Activities
+ Answer the mainline telephone, monitor office voicemail, accurately route calls, and communicate messages in a timely manner.
+ Greet guests, assist with required sign-in procedures, notify hosts, provide basic directions, and escort visitors to designated meeting spaces when appropriate.
+ Maintain a clean, organized, and professional reception area and ensure current visitor-facing information is displayed appropriately.
+ Monitor shared reception and office communications and escalate urgent, sensitive, safety-related, or unresolved matters to the Office Manager.
+ Assist with office and Area announcements, message boards, contact lists, distribution lists, and other routine communications.
Workplace Readiness & Office Operations
+ Support the Office Manager in maintaining business-ready conference rooms, training areas, breakrooms, copier stations, supply areas, and other common spaces.
+ Perform recurring checks, replenishment, and administrative follow-through to ensure workplace supplies and hospitality resources remain available and organized.
+ Help maintain consistent operating standards within the St. Louis office and provide remote or coordinated administrative support for Cape Girardeau and Springfield when assigned.
Daily Activities
+ Prepare and inspect conference and training rooms for table configuration, A/V readiness, cleanliness, supplies, and overall organization.
+ Audit and restock food and beverages in the Fenton breakroom and office refrigerators and notify the Office Manager of shortages, service concerns, or unusual demand.
+ Monitor reception, conference, training, and common areas throughout the day and address routine readiness needs or escalate facility issues.
Weekly and Periodic Activities
+ Monitor and maintain inventories for breakrooms, supply cabinets, copier stations, training rooms, reception areas, shipping supplies, and marketing swag.
+ Prepare and place approved orders for complimentary food, beverages, office supplies, onboarding materials, and routine workplace needs for the St. Louis office and, when assigned, coordinate approved orders or shipments supporting Cape Girardeau and Springfield.
+ Support cleaning, pest control, copier, delivery, and other workplace vendors by coordinating access, communicating routine needs, and reporting service issues to the Office Manager.
+ Assist with periodic workspace organization, storage reviews, signage updates, document clean-up, shredding, and electronic recycling activities.
Mail, Shipping, Receiving & Records Support
+ Coordinate routine office mail, shipping, receiving, and internal distribution activities, ensuring items are handled accurately, securely, and promptly.
+ Maintain organized administrative records and files assigned to the role and follow established confidentiality, retention, and disposal requirements.
Daily and Recurring Activities
+ Sort and distribute incoming mail and deliveries, prepare outgoing shipments, maintain shipping supplies, and notify recipients of time-sensitive or oversized items.
+ Track shipments or delivery issues when needed and coordinate resolution with carriers, vendors, recipients, or the Office Manager.
+ Assist with scanning, copying, filing, document preparation, data entry, labels, certificates, and routine record updates.
+ Maintain employee photo files and support updates to office contact information, distribution lists, profile pictures, and professional email signatures as directed.
Meeting, Training & Customer Event Support
+ Provide administrative and logistical support for internal meetings, customer events, training sessions, sales and marketing programs, and other Area activities coordinated by the Office Manager.
+ Help ensure participants, hosts, rooms, materials, hospitality, and communications are prepared in accordance with event plans and business expectations.
Planning and Execution Activities
+ Assist with invitations, customer invite lists, registration, attendance tracking, confirmations, calendars, room reservations, name badges, signage, message boards, and participant communications.
+ Coordinate approv...
Do You Have a MO Jobs Account?
Your HireMO account is created from your MO Jobs account, so we need to connect the two.
First, Let's Find Your MO Jobs Account
HireMO works together with MO Jobs, the State of Missouri jobs website.
Create an Account to Apply
Your MO Jobs account is connected. Choose an email and password to sign in to HireMO.
You Need a MO Jobs Account First
HireMO works together with MO Jobs, the State of Missouri jobs website. You need a MO Jobs account before you can create your HireMO account.
- Create your MO Jobs account at jobs.mo.gov. It is free.
- Log in to MO Jobs, then click HireMO from there. That link brings you back here to finish your registration.
- Complete your HireMO account.