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Customer Manager Associate

General Information

Company: ACO-US

Location: KANSAS CITY, Missouri, 64106

Ref #: 136465

Pay Rate: $ 21.63

Experience/skills and/or location may influence position wage rate

Range Minimum: $ 21.63

Range Maximum: $ 21.63

Function: Merchandising

Employment Duration: Full-time

Benefits:

+ Medical, dental and vision insurance

+ Company-paid life insurance, short-term and long-term disability

+ 401k program

+ Generous Paid Time Off (PTO) program

Description and Requirements

The Associate Customer Manager (ACM) is responsible for managing a designated territory and developing strong relationships with store managers and personnel to achieve short- and long-term performance objectives. Focused on small and midsize independent natural retailers, this role includes full wall-to-wall sales coverage, new item placement, schematic compliance, promotional selling, pricing surveys, and product merchandising. The ACM supports incremental sales growth by ensuring products are available, visible, and properly merchandised in stores.

What's in it for you?

+ Opportunity to work with leading natural and specialty retail brands

+ Hands-on experience in sales, merchandising, and account management

+ Supportive team environment with professional development opportunities

+ Travel within the assigned territory with flexible daily schedules

What will you do?

+ Sell promotional programs and incremental product quantities through distributors such as UNFI and KeHE.

+ Develop and maintain strong relationships with store managers and buyers through clear communication and follow-through.

+ Ensure new items are placed quickly and accurately on shelves, maintaining schematic compliance.

+ Identify and correct product voids, optimize shelf placement, and merchandise products effectively.

+ Attend retailer resets as requested and complete in-store audits, pricing surveys, and other evaluations.

+ Monitor and report competitive and market activity to management.

+ Utilize supplied technology to report on results and track performance against objectives.

+ Collaborate with the Sales Manager to set and review performance goals.

How will you succeed?

+ Build trust and rapport with store personnel and distributors to drive results.

+ Demonstrate strong organizational, sales, and interpersonal skills.

+ Manage multiple accounts efficiently while prioritizing high-impact activities.

+ Maintain attention to detail and follow processes for reporting and merchandising.

+ Be physically capable of performing in-store merchandising tasks and traveling across the territory.

Experience and Qualifications :

+ Bachelor's degree or equivalent work experience.

+ Sales experience preferred, especially in the natural products industry.

+ Strong interpersonal, organizational, and sales skills with the ability to work effectively with team members, management, and external contacts.

+ Basic proficiency in Microsoft Office applications, including Outlook and Excel.

+ Home space to securely store product samples for easy access.

+ Valid driver's license and proof of current auto insurance; ability to drive for extended periods.

Work Environment and Physical Requirements :

+ Perform physical activities including standing (up to 33%), walking (33-66%), crawling, climbing, bending, kneeling, pushing, and pulling.

+ Lift and carry items up to 10 lbs. (sedentary), 11-25 lbs. (light), and over 25 lbs. (medium work level).

+ Work primarily in independent natural retail stores, with travel required across the assigned territory.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

By applying, you agree to our Privacy Policy (https://www.acosta.group/privacy-policy) and Terms and Conditions of Use (https://www.acosta.group/terms-and-conditions-of-use).

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