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Manager, PMO - Public Sector

SLED - State, Local & Education

Location: Eastern or Central Time Zones, USA

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end (E2E) and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

A Brief Overview

The PMO Manager is responsible for the successful execution of projects, ensuring process adherence, individual team member development, and creating a positive work environment. The PMO manager works closely with Engineering, Regional Managers, Finance, and Account Teams, to build strong relationships leading to successful project and program outcomes.

Responsibilities:

+ In-depth understanding of project management methodologies

+ Ensures projects are planned and executed in line with the PMO methodology

+ Maintains continued focus on methodologies & deployment process improvements

+ Inspection of project deliverables

+ Works directly with Sales, Project Managers, & deployment resources to ensure successful execution of our engagements

+ Ensures customer satisfaction and any SLA's are met or exceeded

+ Possesses an In depth understanding of financial & cost control practices

+ Accurately forecasts project end dates and drives efforts to ensure realization is maintained

+ Responsible for personnel management and development

+ Recruitment, interviewing, & forecasting staffing needs

+ Proper staffing & utilization management

+ Identifies knowledge gaps and creates training plans to improve individual performance

+ Builds a high-performance team with high morale

+ Ensures team is driving toward project schedule, scope, and financial milestone expectations

+ Provides oversight on the day-to-day aspects of projects within the team

+ Excellent understanding of issue management and resolution, as well as risk mitigation

+ Communicates any escalations and project concerns in a timely manner

+ Ensures PM rigor and discipline around communicating project lessons learned and following up on outstanding items

+ Builds and maintains relationships with internal and external customers, as well as subcontractors

+ Reports on key metrics on a regular basis

Qualifications:

+ Bachelor's Degree Related Field required

+ A minimum of 5 years' progressive experience in a related field

+ 5+ years project management experience

+ 5+ years PMO management experience

+ 5+ years of experience with Public Sector customers, including but not limited to Federal Government and SLED customers

+ Preferred experience with State & Local Government, and Education customers from a Professional Services and/or Managed Services standpoint

+ Strong leadership capability able to develop talent and capabilities, identifies and cultivates essential skills and attributes to maximize individual contribution and engagement

+ Able to build collaborative relationships across functions based on trust and respect

+ Promote the inclusion of diverse knowledge, skills, and experiences to achieve results

+ Excellent understanding of financial processes

+ Strong problem-solving skills with the ability to think innovatively and implement change

+ Able to forecast future trends and manage change

+ Ability to think innovatively and have strong issue resolution skills

+ Effective communication skills (written, verbal, and presentation)

+ Project Management Professional (PMP) certification through Project Management Institute (PMI) preferred

+ Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.

+ Up to 25% of the time Domestic and International Travel

Want to learn more about Infrastructure Services? Check us out on our platform: https://www.wwt.com/infrastructure-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

+ Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

_Equal Opportunity Employer_

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $124,000 - $155,000. Actual salary will be based on a variety of factor...

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Manager, PMO - SLED

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