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Rockhurst Urgent Care | 5151 Troost Ave | Kansas City | MO

Full time

JobReq0060683

Job Description

_Join the team at Saint Luke's Convenient Care Troost as a Patient Access Representative!_

+ Clinic Hours are: Mon-Fri 7a-7p and Sat-Sun 8a-5p. Expected hours for this position are Mon-Fri 8:30 - 5:00p.

+ Hours may vary and may include weekend/holiday shift coverage and/or floating to other Community Care Clinics as needed.

The Opportunity:

The Patient Access Representative conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.

+ Able to answer basic registration questions with minimal support.

+ Demonstrates quality customer service.

+ Participates in timely efficient workflow.

Why Saint Luke's?

+ We believe in work/life balance.

+ We are dedicated to innovation and always looking for ways to improve.

+ We believe in creating a collaborative environment where all voices are heard.

+ We are here for you and will support you in achieving your goals.

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Day (United States of America)

Saint Luke's Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke's offers:

http://www.saintlukeskc.org/about-saint-lukes

Are you interested in staying up to date on openings at Saint Luke's Health System? Simply sign up for job alerts at https://careers.saintlukeskc.org/job-alerts When we have opportunities that meet your interests, you will receive an email with the job details.

Saint Luke's Health System values our employees and we encourage them to apply to any internal openings. If you are a current Saint Luke's Health System employee, please apply through your Workday account by typing "Find Jobs" in the top left corner search bar. You can also follow the link below to the current internal career site to apply.

http://www.myworkday.com/saintlukes/d/task/1422$1011.htmld

Apply Externally

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Patient Access Representative - Convenient Care

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