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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

+ Ensure user visible uptime and quality, providing operational and development expertise in making our systems fail rarely, and fast to fix when they do fail

+ Minimize manual involvement by imagining & implementing continuous improvements that create an operating environment, including the development of new tools, dynamically monitoring, alerting, & automated self-healing & recovery

+ Identify and/or analyze problems relating to mission critical services and implement automation to prevent problem recurrence, with the goal of automating response to all non-exceptional service conditions.

+ Engage in application performance analysis and system tuning, and capacity planning

+ Perform root cause analysis to identify & implement continuous improvements

+ Present analyses and recommendations to leadership, and discuss technicalmerits of solutions with engineers and architects.

The team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications

+ 5+ years' experience with AWS cloud services

+ Experience with technical deep dives into infrastructure, databases, and applications in operating, and supporting high-performance, highly available services and infrastructure.

+ Deep understanding of cloud computing technologies, with hands-on experience on the following domains:

+ Container technologies, including EKS, Kubernetes and Docker and Kafka

+ Experience in building, deploying and monitoring AWS services with strong IaaS and PaaS services (Redis Cache, Service Bus, Event Hub, Cloud Service etc.)

+ AWS Core Platform: Compute, Storage, Networking

+ Data Platform: SQL, AWS Relational Databases AWS RDS, AWS Aurora

+ Familarity with AI Ops and AI tools such as Claude, AWS DevOps Agent, Copilot

+ Identity and Authentication: SSO/Federation, AD/Azure AD, AWS Cognito, etc.

+ Experience with AWS Storage and Backup

+ Experience in managing Windows and Linux systems in AWS Public Cloud

+ Hands-on experience in Cloud Foundation Stacks

+ Knowledge of networking and software defined networking in cloud environments

+ Ability to write PowerShell scripts to automate IT Operations

+ Azure Devops Portal Pipelines/Releases and CI/CD Best Practices

+ Experience developing integration tests, and gate criteria that align with business requirements & project plan using AWS standards

+ Strong experience with instrumentation, monitoring, alerting, and responding relative to performance and availability of application

Limited immigration sponsorship may be available.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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