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Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

+ Oversee and direct patient care services to ensure the delivery of high-quality hospice care

+ Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits-making decisions based on clinical judgment and priority

+ Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

+ Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

+ Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

+ Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

+ Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You

Qualifications - What You'll Bring:

+ Current RN license in the state of employment

+ Graduate of an accredited nursing program

+ Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

+ Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

+ Knowledge and compassion for terminally ill patients and their families

+ Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

+ Strong interpersonal, organizational, and leadership skills

+ Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

+ Bachelor of Science in Nursing (BSN)

+ Previous leadership, team management, or supervisory experience in hospice or home health

+ Familiarity with EMR systems and telehealth platforms

+ Certification in Hospice and Palliative Nursing (CHPN)

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

+ Competitive Pay

+ 401(k) with Company Match

+ Career Advancement Opportunities

+ National & Local Recognition Programs

+ Teammate Assistance Fund

Additional Full-Time Benefits:

+ Medical, Dental, Vision Insurance

+ Mileage Reimbursement or Fleet Vehicle Program

+ Generous Paid Time Off + 7 Paid Holidays

+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

+ Free Continuing Education Units (CEUs)

+ Company-paid Life & Long-Term Disability Insurance

+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and help us lead the way in delivering hospice care that truly matters.

Legalese

+ This is a safety-sensitive position

+ Employee must meet minimum requirements to be eligible for benefits

+ Where applicable, employee must meet state specific requirements

+ We are proud to be an EEO employer

+ We maintain a drug-free workplace

ReqID: 2026-145127
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Heartland Hospice

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Hospice Patient Care RN Manager

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