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Director, GPO Strategic Accounts Specialty Pharmacy/Payer Account Management
Summary
Overview
Clarventa is adding a new position, the Director, GPO Strategic Accounts to join our team!
The Director, GPO Strategic Accounts is responsible for leading and managing high-impact relationships across health systems and specialty pharmacy clients within our Group Purchasing Organization (GPO). This leader will drive strategic growth, strengthen client partnerships, ensure client satisfaction, and identify opportunities to expand the value and services we provide across our customer base.
This role operates at the intersection of strategic account management, business development, and sales strategy. The Director will be responsible for building and developing a high-performing account management function while establishing the structure, processes, and expectations necessary to successfully retain and grow strategic accounts. This individual will bring strong commercial instincts, an understanding of the sales lifecycle, and the ability to identify cross-sell and upsell opportunities that deepen client relationships and drive organizational growth.
The Director will oversee the implementation of value-based initiatives and collaborate closely with cross-functional teams to align solutions and services with client goals, regulatory requirements, and organizational objectives. This leader will also partner with a direct report focused on business development and will have responsibility for or involvement in inside sales, RFP development, client presentations, pipeline development, and new business opportunities.
A critical component of this role is building long-term, trusted relationships with pharmacy and healthcare leaders. The Director will serve as a strategic partner to clients, gaining an understanding of their business priorities and challenges and translating those needs into opportunities for mutual value. The position will play an important role in fostering innovation, operational excellence, client retention, organic growth, and long-term partnership success.
Success requires exceptional people and relationship-management skills. The ideal candidate is a strong communicator and influential leader who can navigate complex client relationships, collaborate effectively across functions, coach and develop a team, and balance a consultative client approach with a strong commercial mindset.
Candidates must bring experience calling on pharmacies and/or managing payer accounts, with demonstrated success growing strategic client relationships. Experience within a payer, PBM, health plan, specialty pharmacy, health system, or pharmacy GPO environment.
Responsibilities
How do I make an impact on my team?
- Lead strategic account management or partnership development across health systems and specialty pharmacy clients
- Develop and execute growth strategies aligned with organizational goals and market opportunities
- Oversee proposal, RFP, and implementation processes for new clients and programs
- Supervise teams responsible for account management, clinical support, and operational delivery
- Maintain compliance with federal, state, and local regulations, as well as internal policies
- Facilitate executive-level client meetings, strategic planning sessions, and business reviews
- Monitor and report on key performance indicators (KPIs), financial metrics, and client outcomes
- Support budgeting, forecasting, and procurement planning for specialty pharmaceutical products
- Represent the organization in client engagements, conferences, and industry events
- Other duties as assigned
Qualifications
What our team expects from you?
- Bachelor’s degree, preferably in Healthcare Administration, Business, Pharmacy, or equivalent work experience, required
- 8 years of experience calling on pharmacies and/or payer account management experience.
- 3 years in a leadership or supervisory role required
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Lumicera?
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
#LI-Remote
Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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