Jobs
Jobs
Dispatcher
Summary
Responsibilities:
- Coordinate daily route planning and monitor delivery progress for a large group of drivers to help maintain efficient operations.
- Prepare the site before departures by receiving inbound trucks, organizing package flow, and staging routes for timely loadout.
- Support driver check-in and departure processes by answering operational questions, resolving package-related concerns, and confirming readiness for the road.
- Provide ongoing coaching to drivers on delivery expectations, safety practices, compliance standards, and service quality.
- Oversee post-departure activities by tracking route performance, addressing failed delivery issues, and documenting operational exceptions.
- Review proof-of-delivery records and identify missing or inaccurate documentation for follow-up and correction.
- Escalate payment, compliance, and technical matters to the appropriate teams while maintaining accurate records of each issue.
- Complete end-of-shift reporting and prepare clear handoff notes for the remote dispatch team supporting evening operations.
- Assist with package sorting during high-volume periods when additional floor support is needed. Requirements - Experience in dispatching, logistics coordination, or transportation operations.
- Ability to manage multiple priorities in a fast-moving, desk-based service environment.
- Strong customer service and communication skills when supporting drivers and internal teams.
- Familiarity with computer-based dispatch, tracking, or routing tools.
- Proven problem-solving skills with the ability to make timely operational decisions.
- Comfortable reviewing detailed records, maintaining documentation, and following established procedures.
- Ability to work collaboratively in a warehouse or delivery station setting during peak operational periods. TalentMatchยฎ
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
ยฉ 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
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