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Job Location: Negotiable

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

This is a supervisory position responsible for providing direct supervision, guidance, and support to Children's Service Specialists assigned to the MO CA/N Response Mobile Unit. The Mobile Unit serves as a statewide response team, providing investigative and assessment support to Children's Division units based on operational needs. This position ensures staff are prepared to respond to changing priorities while maintaining consistent practice, policy compliance, and quality service delivery. This description may not include all duties, knowledge, skills, or abilities associated with this classification.

Job Details - More reasons to love this position The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact: CD-HR@dss.mo.gov

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.

Responsibilities

· Provides direct supervision, leadership, and guidance to Children's Service Specialists assigned to the MO CA/N Response Mobile Unit, ensuring staff are prepared to provide investigative and assessment support across multiple Children's Division units based on operational needs.

· Reviews and monitors the work of assigned staff to ensure timely completion of investigations, assessments, documentation, and other assigned responsibilities in accordance with Children's Division policies and procedures.

· Provides consultation and guidance to staff regarding child safety, risk assessment, investigative practices, case decisions, and appropriate service recommendations.

· Monitors staff workloads and case progress, identifies operational or staffing concerns, and communicates needs to the Unit Manager to support the timely completion of assigned work.

· Monitors staff performance, identifies training and professional development needs, and provides ongoing coaching, feedback, and performance evaluations to promote staff competency and accountability.

· Ensures compliance with applicable laws, regulations, policies, and procedures while promoting consistent investigative and assessment practices across assigned locations.

· Collaborates with the Unit Manager and supervisors from other teams, as needed, to address case-specific concerns, support consistent practices, and ensure continuity of services.

· Reviews case documentation, reports, and other work products to ensure accuracy, completeness, timeliness, and adherence to established standards.

· Participates in meetings, trainings, and other activities related to program operations, staff development, and continuous quality improvement.

· Performs other related work as assigned.

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MO CA/N Response Mobile Unit - Social Services Unit Supervisor

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MO CA/N Response Mobile Unit - Social Services Unit Supervisor

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