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At Mid-Missouri Insurance Agency, we believe great work starts with great people. We’ve built a culture where collaboration, innovation, and a little fun go hand in hand and were giving back to our community is part of who we are.

Why You’ll Love Working Here

A People-First Culture: We value respect, inclusion, and teamwork. You’ll be supported, heard, and encouraged to bring your authentic self to work every day.
Community Involvement: From volunteer time to local partnerships, we’re proud to invest our time and talents into the communities where we live and work.
A Fun Place to Work: Whether it’s team lunches, celebrations, friendly competitions, or casual dress days, we believe enjoying your workplace matters.
Growth Opportunities: We’re committed to your professional development through training, mentorship, and clear paths for advancement. As we grow, you grow.

Personal lines Agents are to assist with all needs of our Personal lines customers. Personal Insurance Agents are expected to provide an extraordinary customer experience through a relationship driven, consultive sales approach.

Expectations

Represent MMIA in a courteous and professional manner, provide an extraordinary customer experience through a relationship driven, consultive sales approach.
Knowledge of MMIA’s Insurance Carrier’s products and services and ability to recommend and train/educate customers on solutions that fit their need.
Focus on and meet individual and team goals, including training, sales, and customer relationship initiatives
Comply with all Insurance policies/procedures and all applicable federal and state laws and regulation

Responsibilities

Essential Duties

Perform relationship, sales, product, educating, service initiating tasks, such as:
- Complete applications and rate risks for new & renewal business
- Provide complete and accurate submissions to our carriers.
- Solicit coverage for lines of business not carried by the agency
- Take claim reports and submit to carrier
- Prior to renewal, prepare key accounts for review: assemble, update entire file and account info. Prepare recommendations for upgrades in coverages
- Process endorsements and cancellations
- Referrals for loans, deposit, trust, and merchant services
- Ensuring Agency management system contains accurate and up to date policy and client information.
- Accept customer payments according to agency procedure
Assist Customers with transaction based requests, such as:
Assist Customers with routine account-related requests/inquiries such as:
- Providing auto insurance id cards
- Inquiries about premium due
- Inquiries about coverage
- Respond to third party requests relating to the client’s policy
- Perform customer requested research.
Comply with security procedures established to ensure safety for employees and customers, to safeguard cash supplies, to protect the privacy of customer account information, as well as, follow fraud prevention guidelines established to protect the Bank/Agency from unnecessary losses
Other duties as assigned

Experience Requirements

Knowledge, Skills, and Abilities

Maintain friendliness and professionalism through the proper use of tact & diplomacy when dealing with customers at all times
Display a positive attitude and enjoy working with the public
Strong verbal communication skills
Strong mathematical skills along with accuracy
Detail oriented
Possess a great sense of organization, priority and time management
Ability to work well under pressure
Ability to identify, research and problem solve on a critical level and think on your feet
Ability to be flexible and to multi-task on a regular basis
Ability to work in a fast paced environment
Strong knowledge of insurance products/services & regulations
Strong technical knowledge of insurance policy language
Strong technology skills and knowledge

Physical Requirements

Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds on occasion
Able to travel as needed

Benefits

Health insurance Dental Vision Tuition assistance Retirement Paid time off

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Insurance Agent

Summary

Responsibilities

Experience Requirements

Benefits

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Insurance Agent

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Experience Requirements

Benefits

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