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Job Description

Coordinates with executive management and stakeholders to align priorities and goals using technical know-how in a fundamental engineering area or technical domain. Oversees scope and milestones and objectives for technical programs, guiding the collaboration of cross-functional teams to ensure the successful delivery of each aspect of technical programs within their span of control. Creates strategies to streamline comprehensive program plans that outline the management process for technical and cross-organizational scope impacting products and business. Ensures the effectiveness of risk mitigation strategies, driving alignment across multiple teams and departments on these strategies. Shapes and drives cross-team technical program improvement strategies, leveraging best practices to enhance group operations. Shapes organizational collaboration efforts, ensuring high-impact technical programs align with executive priorities. Leads technical programs to improve group efficiency, providing strategic direction and mentorship to teams to manage these programs. Leads the execution of reporting and analytics initiatives, enabling enhancements to technical program execution. Cultivates and maintains strategic relationships as a technical liaison across internal Oracle teams to ensure customer success within Oracle commitments.

Responsibilities

KeyResponsibilities

TechnicalManagement and Execution - Technical Management:

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Leads

the delivery of products or services, implementing all third party, security,

export, accessibility, and legal compliance requirements.

-

Leverages

technical knowledge to identify risks, manage scope, estimate program

timelines, request feasibility, testing requirements, and determine appropriate

resources.

-

Manages

cross-functional response of one or more teams to critical security

escalations, ensuring appropriate access to information, adjusting timelines,

and communicating assessed risks and potential mitigation strategies with

executives and other stakeholders to align on and execute the optimal proposed

path to resolution.

-

Leads

the forecasting of program demands and resource allocation, ensuring effective

collaboration with internal and external stakeholders to validate predictions.

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Drives

the evolution of processes to enhance the reliability and resilience of

products or services, driving innovative solutions.

-

Implements

strategic priorities and plans regarding maintenance activities and ad-hoc

maintenance.

TechnicalManagement and Execution - Technical Strategy and Execution:

-

Utilizes

technical knowledge to identify and manage program dependencies and risks.

-

Supports

rapid response to escalations, coordinating within one or more teams and

communicating to senior team members to assess risk, determine mitigation

strategies, and execute the optimal proposed path to resolution.

-

Outlines

and directs strategies for various products, including transitions to Oracle

Cloud infrastructure, setting a standard for innovation and efficiency.

-

Executes

global delivery standards and guidelines, ensuring alignment with Oracle best

practices.

-

Leads

all phases of Implementation, Incident, Problem, and Organizational Change

activities for major programs, including process automations.

ProgramOversight - Strategy and Decision-Making:

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Guides

team members in managing customer interactions, service teams, and

stakeholders, providing strategic oversight and prioritization.

-

Oversees

scope, milestones, and objectives for programs, guiding the collaboration of

cross-functional teams to ensure the successful delivery of programs within

their span of control.

-

Oversees

and recommends key performance indicators (KPIs) and implements measurement

methods to monitor, evaluate, and optimize team performance against established

goals (e.g., scope, timelines, deliverable quality).

-

Drives

effective collaboration and alignment of priorities to execute a comprehensive

communication strategy with partners and customers.

ProgramOversight - Program and Operations Management:

-

Creates

strategies to streamline comprehensive program plans that outline the

management process for technical, non-technical, and cross-organizational scope

impacting products and business.

-

Oversees

the work of program staff (e.g., development, quality assurance, customer

success), implementing strategies that ensure successful identification and

mitigation of barriers, including risks and issues in workflows.

-

Ensures

comprehensive program documentation (e.g., status reports, program plans) and

drives decision-making and long-term program success.

-

Communicates

program expectations, progress, and challenges to senior leadership, ensuring

organizational alignment.

-

Oversees

and sponsors program status meetings, driving decision-making and alignment

across multiple teams, leaders, and departments.

-

Leads

the formulation and execution of team strategy to meet operational or

functional goals, ensuring alignment with global service level agreements

(SLAs) and productivity targets.

-

Guides

the development of best practices to ensure optimized forecasting of program

demands, funding, and resourcing.

-

Develops

and implements strategic improvements to change management initiatives for

programs, such as priority, scope, scheduling, or requirement changes.

ProgramOversight - Risk Management:

-

Ensures

the effectiveness of risk mitigation strategies, driving alignment across

multiple teams and departments on these strategies.

-

Utilizes

in-depth analysis of costs, benefits, and return on investment (ROI) to

optimize program outcomes, proactively identifying and mitigating risks.

-

Proactively

removes blockers for the program, utilizing advanced technical expertise and

resource options to ensure successful solution delivery and drive widespread

adoption.

-

Champions

solution adoption at the multiple team level, refining technical resource

strategies and fostering cross-functional collaboration to maximize impact and

scalability.

ProcessEfficiency - Process Optimization:

-

Shapes

and drives cross-team program improvement strategies, leveraging best practices

to enhance group-wide operations.

...

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Director, Technical Program Management

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