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HR and Staff Development Generalist
Summary
Are you passionate about helping people learn, grow, and reach their full potential? Do you enjoy creating engaging training experiences, finding innovative ways to support employee development, and helping build a workplace culture where learning never stops?
Daniel Boone Regional Library is looking for a Human Resources/Staff Training Generalist with a passion for learning and development to help our employees build the skills, knowledge, and confidence they need to succeed.
Responsibilities
The following competencies apply to this position based on designated responsibilities:
- Organizational Leadership - leaders help everyone understand the vision of the library and the connection to community needs. Leadership empowers staff and encourages collaboration and learning.
- Personnel Management - Staff are the most important resource for achieving the library’s mission and goals. From hiring to training and providing feedback, support for learning and innovation needs to be clearly communicated.
- Confidentiality - This position has exposure to employee information and confidential documents, and must exercise a broad and substantial degree of initiative, tact and judgment in the performance of the job duties.
- Project Management - Effective project management involves managing people, resources and time. Leaders recognize that communication is essential throughout the project life cycle.
- Interpersonal - Managerial effectiveness is enhanced by clear communication, strong relationships, ethical behavior and the flexibility to be a leader, team player and lifelong learner.
- Accountability - Successful leadership is measured by taking ownership for work, including following up on commitments and possessing a strong ability to stay focused on individual, department and library results.
- Technical proficiency - Proficiency with modern software such as MS Office products, Google tools and other function-specific tools facilitates communication, information sharing and document retention, which leads to a more efficient workforce.
Essential Duties:
- With the guidance of the HR Director, plan, develop, deliver and manage internal, external and virtual training programs relevant to the development of library employees’ knowledge and skills.
- In conjunction with the HR Director, develop, deliver and manage new employee onboarding experience, ensuring new hires are properly introduced to our culture and thoroughly trained on their duties.
- Collects information and data to assist with assessment of cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
- Assists with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, employment law and libraries.
- Support administrative team in the absence of the HR Director as requested.
- Handle routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Partner with the HR Director to develop and contribute initiatives to help build a culture of continuous development and employee engagement.
- Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
- Full responsibility for organization training calendar.
- Working with department managers, develop and oversee deployment of staff training, with focus on individual and organizational improvement.
- Develop training materials in a variety of formats and maintain access on appropriate platforms such as Niche Academy.
- Lead the planning team for Staff Development Day.
- Coordinate and manage attendance at external training programs and conferences, including conference travel and registration as needed.
- Understand various learning styles and foster a positive learning environment for all.
- Conduct regular training and development needs assessment.
- Performs other duties as assigned.
Supervisory Responsibilities:
- This position has no supervisory responsibilities.
Duties and responsibilities, as required by business necessity may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.
Physical, Environmental, and Special Working Conditions:
- Position requires working on a computer, occasionally standing for extended periods of time, bending, stooping, reaching, lifting up to 15 pounds.
- Moderately quiet work environment. Work may be required on evenings and weekends.
- All library employees may be called upon to assist other departments in a declared emergency situation.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Experience Requirements
Qualifications
Minimum Job Requirements:
Bachelor’s degree in human resources, organizational development, leadership management or related field; four years of professional experience in human resources, organizational development or management with human resources responsibility. Education requirement can be fulfilled by 4 or more years of experience in related field. Internal applicants will be considered regardless of prior experience.
Preferred Job Requirements:
Experience working in a public library; experience in core skills training with emphasis on customer service; professional experience in needs assessment, training and delivery; course and program design and development.
Benefits
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