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Government and Infrastructure - Service Delivery Center - AI & Data - Data, Application & Automation Delivery - Senior Analyst

From strategy to execution

The Government and Infrastructure practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas and achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational knowledge from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to protect the nation and serve the public, increase public safety, improve healthcare for military members, veterans, and citizens, deliver essential public services, and help those in need. EY is ready to help our government build a better working world.

The opportunity

The Service Delivery Center is made up of high-performing, U.S.-based professionals who work closely with EY engagement teams to deliver project-based work and managed services to government clients. The Service Delivery Center is a core component of the Government and Infrastructure practice.

We currently have an opportunity for a Data, Application & Automation Delivery Senior to join our growing AI & Data practice. In this role, you will build, maintain, and enhance the data platforms, databases, applications, codebases, reports, integrations, and automations that support client operations.

You will independently own defined features or technical workstreams and contribute throughout the solution lifecycle, from requirements and design through development, testing, release, maintenance, and continuous improvement. You will work with EY engagement teams and client stakeholders to deliver reliable solutions, resolve complex issues, and improve the quality and efficiency of established systems and processes.

Your key responsibilities

+ Develop, maintain, enhance, and support data platforms, databases, applications, codebases, integrations, analytics products, and business-process automations

+ Own defined features or technical workstreams and coordinate their delivery from requirements through development, testing, release, and ongoing support

+ Translate functional, operational, and technical requirements into solution components, development tasks, acceptance criteria, and testable outcomes

+ Develop and maintain Microsoft Power Platform solutions, including Power Apps, Power Automate flows, and related integrations

+ Develop and enhance dashboards, reports, semantic models, and analytics products using Power BI, Tableau, or comparable technologies

+ Design, develop, and support data-ingestion, extraction, transformation, loading, validation, and integration processes

+ Write and optimize SQL queries, scripts, stored procedures, data transformations, and other database components

+ Maintain and enhance existing applications, scripts, APIs, scheduled processes, workflow automations, and reusable code components

+ Develop or modify integrations among databases, applications, cloud services, Microsoft 365 technologies, and external systems

+ Apply established development, testing, documentation, release, security, and change-management practices

+ Review code, queries, application configurations, automation logic, data models, test results, and technical documentation

+ Troubleshoot and resolve complex defects, failed jobs, data-quality issues, application problems, integration failures, and performance concerns

+ Perform root-cause analysis and recommend corrective actions for recurring technical or operational issues

+ Support releases, platform changes, data migrations, application upgrades, and modernization activities

+ Identify opportunities to replace manual processes, improve existing workflows, reduce recurring defects, and increase solution reliability

+ Balance planned development and enhancement work with operational needs, defects, support requests, and technical debt

+ Guide Staff professionals in completing technical tasks, following delivery standards, and resolving development or support issues

+ Coordinate with developers, data engineers, analysts, platform specialists, and engagement-team professionals

+ Participate in client and engagement-team discussions to clarify requirements, explain technical issues, demonstrate enhancements, and communicate delivery progress

+ Create and maintain technical documentation, including solution designs, data flows, configuration details, operating procedures, test results, release notes, and known-issue guidance

+ Support compliance with applicable security, privacy, accessibility, data-governance, and client-specific delivery requirements

+ Deliver engagement-specific responsibilities in accordance with established scope, quality, schedule, service, security, and client requirements

Skills and attributes for success

+ Strong hands-on technical skills across data, application, analytics, and workflow-automation solutions

+ Ability to independently own defined features or technical workstreams through development, release, maintenance, and improvement

+ Strong understanding of data integration, data quality, database, reporting, application, and workflow-automation concepts

+ Ability to understand existing systems and codebases, troubleshoot issues, and implement maintainable enhancements

+ Strong SQL, data analysis, and technical problem-solving skills

+ Strong troubleshooting and root-cause analysis skills across data, application, integration, automation, and reporting components

+ Understanding of solution lifecycle practices, including requirements, design, development, testing, release, maintenance, and retirement

+ Ability to apply effective source-control, testing, documentation, release, and quality-management practices

+ Ability to balance new development with maintenance needs, production issues, support requests, and technical debt

+ Strong attention to detail and commitment to reliable, accurate, and maintainable work products

+ Ability to review the work of Staff professionals and provide clear, constructive technical guidance

+ Ability to manage multiple assignments, identify dependencies, and communicate progress, risks, and blockers

+ Strong written and verbal communication skills, including the ability to explain technical issues and recommendations clearly

+ Collaborative working style and the ability to build productive relationships across distributed EY and client teams

+ Commitment to continuous improvement, reusable delivery practices, and professional development

To qualify for the role, you must have

+ Must be able to obtain and maintain ...

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Government and Infrastructure- Service Delivery Center - Data, Application and Automation Sr Analyst

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