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World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded in core values and leadership philosophies-has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why Join the Internal WWT IT Team?

The Internal WWT IT team serves as the backbone of the company's technology ecosystem. We design, build, and operate platforms that power WWT's internal applications and engineering teams across the enterprise. Our work enables secure, scalable, and highly automated delivery of software and services that directly support the company's strategic objectives.

Joining this team means working on foundational technology that matters-shared platforms, developer tooling, and automation that WWT depends on every day. You'll be part of a collaborative, forward-looking engineering culture where ownership, innovation, and continuous improvement are expected and encouraged.

Why Join the INFOPS Application Development Team?

The INFOPS Application Development team operates within WWT's Internal IT Platform

Engineering organization and focuses on enabling developers. The team builds and evolves

platforms, workflows, and automation that allow application teams to safely and efficiently

self-service infrastructure, deployments, and integrations.

Our work emphasizes Platform Engineering best practices, Infrastructure as Code, GitOps, and automation. As the organization continues to mature, the team is also evolving toward AI-native engineering, incorporating intelligent automation and AI-assisted workflows to reduce operational toil, improve reliability, and accelerate delivery across the software development lifecycle.

This role is ideal for engineers who enjoy building leverage-creating systems and patterns that multiply the effectiveness of developers and other engineers-and who want to have a direct, visible impact on how modern engineering practices scale across the company.

Job Summary

As an Engineer within the Internal WWT IT organization, you will be responsible for analyzing, supporting, and maintaining IT platforms and services owned by the INFOPS Application Development team. This role includes contributing to the day-to-day operation of critical platforms, performing maintenance activities, assisting with platform upgrades, and supporting internal application teams. You will work closely with senior

engineers and partner teams while developing deeper expertise in modern platform engineering technologies.

This role provides hands-on experience with Kubernetes-based platforms and

shared data services that support WWT's internal application ecosystem, with

continued growth through on-the-job experience, training, and mentorship.

+ Assist with the maintenance, operation, and support of GitHub Enterprise, including repository management, access controls, branch policies, andorganization-level configurations used by WWT internal application teams.

+ Support the development, configuration, and lifecycle management of CI/CD pipelines using GitHub Actions and Codefresh across development, test, and production environments.

+ Provide hands-on operational support for Artifactory, including repository management, artifact promotion, cleanup policies, access management, and integration with build and deployment pipelines.

+ Contribute to the build and maintenance of GitOps workflows using ArgoCD, including application definitions, sync policies, and environment-specific configuration management.

+ Support shared developer platform services that application teams integrate with, including GitHub, Artifactory, ArgoCD, and Codefresh, ensuring reliability and availability.

+ Assist with system integration efforts to ensure new pipeline configurations and toolchain changes are compatible with existing environments and application team workflows.

+ Participate in incident response and troubleshooting for CI/CD and developer tooling issues following established operational procedures.

+ Create and maintain technical documentation related to pipeline configurations, GitOps patterns, Artifactory setup, and troubleshooting steps.

+ Collaborate with senior engineers, application teams, and partner engineering groups to understand requirements and implement developer toolchain

+ Participate in on-call rotations and scheduled maintenance windows with guidance from senior team members.

+ Follow agile practices including daily stand-ups, planning sessions, and retrospectives.

Qualifications

+ Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. A combination of education, training, and experience may be considered in lieu of a degree.

+ A minimum of three (3) years of progressive experience in software engineering, platform engineering, or infrastructure-focused roles is required.

+ Hands-on experience with Kubernetes and containerized platforms; experience with Red Hat OpenShift is strongly preferred.

+ Demonstrated experience administering or supporting MongoDB or PostgreSQL platforms deployed on Kubernetes-based environments.

+ Working knowledge of Linux operating systems and system administration

+ Familiarity with CI/CD tooling such as GitHub, Jenkins, Codefresh, and Git- based workflows.

+ Exposure to Infrastructure as Code and automation tooling (e.g., Helm, Ansible, Terraform).

+ Experience with monitoring and observability tooling such as Prometheus and Grafana is a plus.

+ Strong problem-solving skills and the ability to troubleshoot distributed systems issues with guidance.

+ Effective written and verbal communication skills and the ability to collaborate within a team environment.

+ Motivation to continuously learn new technologies and expand technical skills

AI‑Assisted & Agentic Engineering

This role requires comfort working alongside AI‑powered tools while maintaining strong engineering judgment, validation, and accountability for outcomes. Engineers w...

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