HireMO

_PLEASE NOTE: This position requires permanent U.S. work authorization. Candidates requiring current or future visa sponsorship, including those on OPT, CPT or H1/H4, are not eligible for this role. This role is not open for staffing partners or corp‑to‑corp candidates._

IT Manager - Order Management

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.

What is the Internal WWT IT Team, and why join?

The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

We currently have an opportunity available for a Manager on the Order Management team in the IT - Supply Chain organization , located at our headquarters in St. Louis, MO. The Order Management team lies at the heart of our supply chain, playing a critical role in building and supporting the systems that ensure the reliable and seamless creation and management of over one million orders annually. Collaborating closely with our business stakeholders, we develop solutions that drive efficient and effective operations at scale.

The Manager is an integrator of people and processes, a thought leader, a problem solver, a mentor to direct reports, and a trusted technology consultant to business stakeholders. This role requires strong domain expertise in Information Technology and Supply Chain, coupled with the leadership capability to inspire high-performing teams, translate strategy into execution, and align IT services with evolving business goals.

What will you be doing?

You will lead a growing team of 10+ analysts and developers - employees and contractors across the US, Costa Rica, and India - partnering with IT leadership, architects, business teams, and vendors to deliver technically excellent solutions.

You'll own the successful execution of complex application initiatives spanning custom development and enterprise platforms (including ERP), bringing strong technical fluency, disciplined delivery leadership, and rigor around engineering and quality standards. Working closely with Solution Architecture and Product Management, you'll advance delivery maturity and execution excellence as an active member of the IT leadership team.

Responsibilities

Team Leadership & People Development

+ Promote World Wide Technology's core values, corporate goals, and departmental initiatives

+ Lead and mentor a team of individual contributors, with potential future responsibility for managing leaders as the team grows; set clear goals, provide regular feedback, and develop team members' skills to build a high-performing, engaged team

+ Create and foster an atmosphere of mentoring, quality, diversity, and collaboration

+ Manage your team, including hiring, training, staff development, performance management, and annual compensation review; identify and act upon the staffing needs of the team

+ Guide the growth and development of team members in both technical and non-technical areas, supporting their current job duties and future growth

+ Coach team members and peers on issues such as interpersonal conflicts, communication, and leadership development

Delivery Execution & Risk Management

+ Own end-to-end delivery execution for all work for the team, including custom applications and enterprise platform initiatives

+ Partner with the team to define realistic timelines and committed delivery dates; establish internal milestones and leading indicators to proactively manage progress

+ Identify and mitigate technical and execution risks early, and drive recovery plans when milestones are at risk or missed

+ Provide clear, executive-ready visibility into delivery health

+ Manage the workload of the team and handle internal and external escalations

+ Work with Product Owners and the team to ensure stories are appropriately broken down for predictable execution

Engineering & Quality Standards

+ Ensure development work adheres to defined engineering standards, including code review rigor, branching strategies, CI/CD practices, documentation standards, and automated testing expectations

+ Ask probing technical questions to surface hidden risks, inefficiencies, or quality gaps

+ Ensure the delivery of fit-for-purpose, technically excellent solutions that adhere to quality and architecture standards

+ Drive continuous improvement in delivery and engineering maturity

+ Lead analysts in defining effective testing strategies early in the lifecycle; partner with the QA organization to implement scalable QA practices

Strategic Leadership & Collaboration

+ Advocate innovative approaches and an AI-first mindset to solutions and application delivery

+ Collaborate with product owners, internal and external customers, and other leaders to advance World Wide Technology's competitive advantage; communicate project status, risk...

Apply Externally

Jobs

IT Manager - Order Mgmt (St. Louis)

Summary

You Need a MO Jobs Account First

Jobs

Jobs

IT Manager - Order Mgmt (St. Louis)

Summary

Do You Have a MO Jobs Account?

First, Let's Find Your MO Jobs Account

Create an Account to Apply

You Need a MO Jobs Account First

HireMO Terms of Use

1. Acceptance and Changes

2. A No-Cost Public Workforce Service

3. Eligibility, Youth, and Authority

4. Accounts and Security

5. Accuracy Attestation and Program Information

6. Job Seeker Terms

7. Employer Terms

8. Assessments and Matching

9. Artificial Intelligence Features

10. Public Records and Required Notices

11. User Content and Permissions

12. Acceptable Use

13. Intellectual Property and Government Marks

14. Other Users and Third-Party Services

15. Electronic Communications

16. Suspension, Termination, and Records

17. Disclaimers

18. Limitation of Liability and Sovereign Immunity

19. Employer Indemnification

20. Governing Law and General Terms

21. Contact, Accessibility, and Complaints