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Job Description

Oracle Health Federal supports mission-critical healthcare systems for U.S. government customers. The team operates in complex, high-accountability environments where reliability, security, compliance, and customer trust are non-negotiable. As Oracle Health continues its journey to OCI and federally cleared environments such as OC2 and OC3, this leader will shape how service operations become more automated, more measurable, and more resilient.

Responsibilities

Responsibilities

+ Lead a team of developers, SREs, system analysts, and system architects responsible for performance, security, reliability, and overall domain operation of hosted Oracle Health Federal client systems.

+ Drive the transformation to SRE-first and DevOps operating models, including infrastructure as code, configuration as code, change as code, proactive canary strategies, automated rollback patterns, self-healing workflows, and measurable toil reduction.

+ Build AI-native operational workflows that use approved tooling and controlled data paths to accelerate development, support, triage, incident response, change execution, knowledge retrieval, and customer operations.

+ Replace repeatable manual work with software, agents, automation, runbooks, validation controls, and exception-based human review.

+ Own operational outcomes across day 0 build, day 1 customer onboarding, and day 2 service operations.

+ Establish service health, reliability, quality, automation, and productivity metrics; use those metrics to prioritize engineering investment and track monthly progress.

+ Partner with security, compliance, product, engineering, cloud infrastructure, and customer operations leaders to ensure automation and AI-enabled workflows meet Oracle, FedRAMP, ATO, DoD, VA, and customer approval requirements.

+ Lead adoption of OCI-native capabilities for telemetry, alerting, analytics, deployment safety, incident learning, and operational intelligence.

+ Improve incident management, change management, service readiness, production support, and customer escalation practices.

+ Coach and grow leaders and senior technical contributors through the transition from traditional operations to software-driven and AI-assisted reliability practices.

Qualifications

+ 10+ years of experience in software engineering, SRE, DevOps, platform engineering, production engineering, cloud service operations, or related technical leadership roles.

+ 5+ years leading managers, senior engineers, SREs, DevOps teams, or production operations teams supporting live customer-facing services.

+ Demonstrated experience replacing manual operational toil with software, automation, platform capabilities, self-service workflows, or agentic/human-exception operating patterns.

+ Proven ownership of production services across build, onboarding, reliability, incident response, change management, and ongoing operations.

+ Strong understanding of cloud operations, reliability engineering, observability, deployment safety, incident learning, and service-level accountability.

+ Practical experience applying AI-assisted engineering, agentic workflows, AI-enabled automation, or AI-supported operational tooling to real delivery or production-support problems.

+ Ability to evaluate AI opportunities pragmatically, including where humans must remain in the loop, where deterministic automation is preferable, and where compliance or data sensitivity limits tool usage.

+ Experience operating in regulated, security-sensitive, or high-availability environments.

+ Strong executive communication skills, including the ability to explain technical strategy, operational risk, and measurable progress.

+ U.S. citizenship, U.S. soil residency, and ability to pass required background checks for federal customer support.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $193,600 to $414,400 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M5

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you requi...

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Senior Director, Oracle Health Federal

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