Jobs
Jobs
Senior Principal Business Operations Lead (Nashville, TN)
Summary
The Global Program Controls organization provides governance, reporting, controls processes, cost management support, and portfolio visibility to help Oracle Cloud Infrastructure deliver global data center programs with greater consistency, transparency, and execution discipline.
We are seeking a highly experienced individual contributor to help transform complex operational and technical information into accurate, decision-ready insights for senior executives.
This role is designed for someone who is relentless about data integrity, intellectually curious, highly responsive, and comfortable operating in a complex, fast-moving, technical environment. The successful candidate will be able to move fluidly between detailed operational data and CEO-level communication-digging into the underlying facts, identifying inconsistencies, resolving ambiguity, and distilling the results into clear, concise, and credible executive reporting.
This is not a traditional data analyst, project manager, or communications role. It combines elements of all three. The ideal candidate will bring strong analytical judgment, executive communication skills, technical aptitude, and a delivery-oriented mindset. Prior data center experience is not required. More important is a genuine interest in learning technical subject matter and the ability to become conversant in areas such as data center operations, low-voltage infrastructure, rack and compute deployment, hardware testing, and server turn-up activities.
Key Responsibilities
Data Integrity and Analytical Rigor
+ Establish confidence in the accuracy, consistency, completeness, and traceability of critical business and operational data.
+ Investigate discrepancies across systems, reports, teams, and data sources, and drive issues through resolution.
+ Ask probing questions, challenge unsupported assumptions, and ensure that reported information can withstand executive scrutiny.
+ Develop practical processes and controls that improve data quality and reporting reliability over time.
+ Identify gaps in available information and work across teams to establish a clear, defensible source of truth.
+ Balance speed with precision, particularly during time-sensitive executive requests and operational escalations.
Executive Reporting and Communication
+ Translate highly technical, tactical, or operational information into clear and compelling narratives for the CEO and other senior executives.
+ Produce executive reports, briefings, presentations, summaries, and decision-support materials.
+ Distill large volumes of information into the few insights, risks, decisions, and actions that matter most.
+ Tailor the depth, language, and format of communications to the intended executive audience.
+ Ensure that executive materials are accurate, concise, logically structured, and supported by verifiable data.
+ Anticipate likely executive questions and prepare the supporting analysis needed to answer them.
Business and Technical Learning
+ Develop a deep understanding of the company's business model, operations, technology, customers, systems, and key performance drivers.
+ Become comfortable with technical concepts related to data center operations, low-voltage work, rack and compute deployment, hardware validation and testing, server installation, and server turn-up.
+ Learn unfamiliar technical and operational subject matter quickly, even without prior domain experience.
+ Engage confidently with engineers, operators, vendors, and subject-matter experts to understand technical processes, terminology, dependencies, and risks.
+ Ask thoughtful questions and continue learning until able to accurately explain technical topics to both operational and executive audiences.
+ Build strong working relationships with subject-matter experts and learn enough to challenge, clarify, and synthesize their input.
+ Connect information across functions to identify broader implications, dependencies, risks, and opportunities.
+ Approach technical subject matter with curiosity, humility, and genuine enthusiasm rather than hesitation or avoidance.
Program Execution and Problem Solving
+ Bring a project manager's discipline to ambiguous, cross-functional work.
+ Define problems, organize workstreams, clarify owners, establish milestones, and drive deliverables to completion.
+ Coordinate across technical, operational, finance, strategy, and leadership teams to obtain required inputs and resolve blockers.
+ Step into urgent or unstructured situations, create order quickly, and drive toward a practical solution.
+ Manage multiple high-priority requests while maintaining accuracy, responsiveness, and sound judgment.
+ Follow through persistently until commitments are completed and issues are resolved.
Executive and Operational Support
+ Serve as a trusted, high-leverage partner to senior leadership on critical analyses, executive deliverables, and time-sensitive business issues.
+ Independently take ownership of complex requests with limited initial direction.
+ Help diagnose and resolve urgent business or operational "fire drills."
+ Exercise discretion when handling sensitive, confidential, or executive-level information.
+ Provide flexibility during periods of elevated business activity, including occasional support outside standard working hours when urgent circumstances require it.
Responsibilities
Candidate Profile
The ideal candidate is a senior, hands-on operator who combines intellectual curiosity with an exceptional standard for accuracy. This person is comfortable going deep into the details without losing sight of the larger business narrative.
They are not satisfied with numbers simply because they appear in a system or report. They want to understand where the data came from, how it was calculated, whether it is complete, and whether it tells the full story. At the same time, they understand that analysis creates value only when it leads to clarity, decisions, and action.
They are energized-not intimidated-by technical complexity and unfamiliar subject matter. They do not need to arrive with deep expertise in data center infrastructure, low-voltage systems, rack and compute deployment, testing, or server turn-up. They do need to enjoy learning how these areas work, be willing to engage deeply with technical experts, and develop enough fluency to identify risks, ask credible questions, and communicate clearly about the work.
Required Qualifications
+ Approximately 10-15 years of relevant experience in business operations, strategy and operations, analytics, executive reporting, program management, management consulting, finance, corporate strategy, or a related field.
+ Demonstrated success translating complex technical or operational information into executive-level reports and presentations.
+ Exceptional written communication skills, including the ability to draft concise, polished lang...
Do You Have a MO Jobs Account?
Your HireMO account is created from your MO Jobs account, so we need to connect the two.
First, Let's Find Your MO Jobs Account
HireMO works together with MO Jobs, the State of Missouri jobs website.
Create an Account to Apply
Your MO Jobs account is connected. Choose an email and password to sign in to HireMO.
You Need a MO Jobs Account First
HireMO works together with MO Jobs, the State of Missouri jobs website. You need a MO Jobs account before you can create your HireMO account.
- Create your MO Jobs account at jobs.mo.gov. It is free.
- Log in to MO Jobs, then click HireMO from there. That link brings you back here to finish your registration.
- Complete your HireMO account.