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Job Description: We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. You will also play a key role in shaping solutions, growing client relationships, and driving business development.

What You'll Do:

Strategy & Operating Model

+ Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..

+ Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.

+ Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.

+ Develop transformation roadmaps aligned to strategic business outcomes.

AI, Data & Intelligent Workflows

+ Lead design of AI/agentic AI end-to-end processes and support enablement of those solutions.

+ Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.

Delivery & Change Leadership

+ Manage end-to-end engagements (assessment → design → pilot → scale); set OKRs, roadmaps, and benefits realization.

+ Lead small to large teams; coach analysts/consultants and client SMEs; drive stakeholder alignment across Claims, Product / UW, and Enterprise functions.

Client Growth & Thought Leadership

+ Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects

+ Build client executive relationships; contribute to industry PoVs that support Accenture's leadership position in the Insurance Consulting industry

Responsibilities:

+ Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.

+ Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.

+ Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.

+ Develop new ideas and help turn them into go-to-market offerings.

+ Define methods and procedures for new assignments with guidance.

+ Manage small teams or work efforts at client sites or within Accenture.

+ Work as part of a team delivering client value at the intersection of business and technology.

+ Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.

+ Travel up to 80%.

Basic Qualifications

+ 5+ years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting

+ 5+ years of process engineering, data/analysis, program management, and /or leading complex business / technology deliveries

+ Bachelor's Degree

Preferred Qualifications

+ Deep functional knowledge of insurance across the value chain (e.g., underwriting, claims, operations, distribution) with the ability to connect strategy to day-to-day execution.

+ Proven ability to lead end-to-end process reinvention, including redesigning workflows, roles, and decision rights to materially improve cost, cycle time, and customer outcomes.

+ Experience defining and implementing target operating models that integrate business, technology, data, and AI to sustainably scale value.

+ Working knowledge of AI and agentic AI applications in insurance (e.g., automation, fraud detection, decision support, predictive analytics) and the ability to translate concepts into practical use cases.

+ Strong execution mindset with a track record of converting vision into actionable roadmaps, measurable outcomes, and realized business impact.

+ Demonstrated leadership, communication, and collaboration skills, with the ability to build high performing teams and partner effectively across business, technology, and risk/compliance functions.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 11/13/2026.Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary RangeCalifornia $94,400 to $293,800Colorado $94,400 to $253,800Connecticut $94,400 to $253,800District of Columbia $100,500 to $270,300Illinois $87,400 to $253,800Maine $80,400 to $216,200Maryland $94,400 to $253,800Massachusetts $94,400 to $270,300Minnesota $94,400 to $253,800New York $87,400 to $293,800New Jersey $100,500 to $293,800Ohio $87,400 to $235,000Virginia $87,400 to $270,300Washington $100,500 to $270,300

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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P&C Claims Agentic AI & Solution Architect Manager