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Position Overview

The Solutions & Sales Enablement Specialist is responsible for achieving sales and profitability targets by designing, delivering, and supporting workflow, print management, and content management solutions for Channel partners and their customers. This hybrid role integrates technical solution expertise, channel sales support, marketing enablement, and Salesforce pipeline management to strengthen partner performance and drive Fujifilm Business Innovation (FB) commercial growth.

The Specialist serves as a technical consultant, sales trainer, and enablement resource-ensuring partners have the right solutions, tools, content, and insights to compete effectively and deliver superior customer outcomes.

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We're looking for passionate, mission-driven people to help us continue to innovate.

With five operating divisions, there's a lot of opportunity to find your niche and make an impact. Perhaps you'll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax. Maybe you'll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division-they develop office and commercial print solutions and enable digital transformation. And if you're interested in tape, check out our Industrial Products Division-they develop data storage solutions.

The Business Innovation Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world-class state-of-the-art solutions for Digital Printing, Production Toner Solutions, Office A3/A4 MFP Products, Packaging, and a full range of traditional Offset printing products. In addition, we are the industry leader in Color Standardization and G7 implementation.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Workflow & Technical Solutions Delivery

+ Design, propose, implement, and support copy/print/scan/fax and workflow solutions aligned with partner and customer requirements.

+ Diagnose and resolve complex hardware, software, network, and cloud-related issues.

+ Collaborate with FNAC Channel Sales, Technical Specialists, and 3rd party vendors to deliver best practice solutions.

+ Conduct solution demonstrations, proof-of-concepts, and technical evaluations for partner opportunities.

+ Provide technical product and solution training to partner sales teams and internal stakeholders.

+ Support special projects introducing new technologies and solutions to the U.S. market.

+ Maintain deep knowledge of MFP/Printer hardware, operating systems, cloud environments, Windows server/desktop, and network technologies.

Sales Enablement & Marketing Support

+ Develop and deliver sales enablement materials including solution briefs, competitive battlecards, demo scripts, partner playbooks, and training modules.

+ Partner with Marketing to align messaging, campaigns, and product positioning with channel needs.

+ Support partner-facing events, roadshows, webinars, and joint sales calls.

+ Create and maintain solution-focused assets for partner onboarding and continuous education.

+ Identify market trends, customer pain points, and competitive threats to inform GTM strategy.

+ Provide feedback to Global Operations Marketing to ensure U.S. market needs are represented in product and solution planning.

Salesforce & Pipeline Management

+ Maintain accurate Salesforce reporting including call reports, partner visits, events, business plans, training sessions, pipeline updates, and forecasting.

+ Build dashboards and insights that help leadership and partners make data-driven decisions.

+ Ensure partner opportunities are properly qualified, tracked, and advanced through the sales cycle.

+ Analyze pipeline trends to identify growth opportunities, risks, and enablement gaps.

+ Support adoption of CRM best practices across channel partners and internal teams.

Channel Partner Engagement

+ Conduct a minimum of three partner-facing meetings per day (on-site/off-site), including sales calls, training, marketing events, and solution troubleshooting.

+ Strengthen partner relationships through proactive communication, technical guidance, and joint business planning.

+ Manage vendor relationships to ensure optimal solution performance and partner satisfaction.

+ Advise partners on technology selection aligned with customer requirements and competitive dynamics.

+ Collaborate with FNAC teams to resolve complex issues involving process, software, hardware, or workflow design.

Continuous Improvement & Professional Development

+ Identify areas for process improvement and recommend methods for implementing enhancements.

+ Investigate and implement new support processes for print-related solutions.

+ Stay current on industry trends, emerging technologies, and competitive offerings.

+ Pursue ongoing self-development through training, certifications, and skill-building opportunities.

+ Actively contribute to Solutions Services team goals and cross-functional initiatives.

Key Performance Indicators

+ Achievement of revenue, gross profit, and unit sales targets.

+ Quarterly attainment of key sales KPIs per territory.

+ Increased FB brand market share, partner satisfaction, and solution adoption.

+ Quality and effectiveness of sales enablement materials and training delivered.

+ Accuracy and timeliness of Salesforce reporting and forecasting.

+ Successful execution of partner meetings, events, and solution deployments.

Required Qualifications

+ 5+ years of successful IT industry experience, preferably in business processes, print/copy/scan/fax workflows, or Enterprise Content Management.

+ Strong understanding of MFP/Printer hardware, operating systems, cloud environments, Windows server/desktop, and network technologies.

+ Experience delivering technical training to diverse audiences.

+ Demonstrated ability to liaise, consult, and negotiate with a broad range of customer and partner groups.

+ Ability to develop and sustain strong internal and external customer relationships by creating customer-centric solutio...

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Solutions & Sales Enablement Specialist