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The Opportunity

As a Provider Clinical Operations Consultant, Manager you will lead client service workstreams focused on provider clinical operations, bringing together operations consulting methods, health services knowledge, and process improvement skills to support clinical modernization efforts within our Operations Consulting practice. As a Manager you will lead teams, coach junior staff, manage assigned workstreams, and apply sound judgment to analyze complex issues, develop practical deliverables, and support client engagements across multiple priorities. In this role at PwC, you will work on provider business operations initiatives that may include workflow redesign, operating model assessment, and the use of technology-enabled approaches to improve how clinical operations are delivered.

Responsibilities

- Leading provider clinical operations workstreams across client engagements in the health services sector

- Managing project plans, timelines, and resource allocation for clinical modernization initiatives

- Guiding teams in assessing current-state operations and identifying process improvement opportunities

- Developing recommendations for operational redesign, workflow optimization, and service delivery model improvements

- Analyzing business performance metrics, operating effectiveness findings, and service data to inform decisions

- Coordinating change management activities and supporting adoption of new processes, tools, and practices

- Building client relationships and facilitating discussions with clinical and operational stakeholders

- Coaching team members through feedback, mentoring, and review of deliverables across multiple workstreams

- Applying digital tooling, AI fluency, and analytical thinking to improve delivery methods and operational outcomes

What You Must Have

- At least a Bachelor's degree

- At least 6 years of experience

What Sets You Apart

- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance

- Managing clinical operations improvement projects in health services settings

- Leading provider workflow redesign and service delivery model changes

- Analyzing performance metrics to guide operational decisions

- Applying change management to modernization initiatives

- Coaching teams through process improvement and quality reviews

- Using data analytics, AI fluency, and digital tooling

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

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Provider Clinical Operations Consultant, Manager

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