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About Accenture Song - Customer Technology, Commerce

Accenture Song accelerates growth and value for our clients by combining creativity, technology, and data-driven intelligence. Within Song, the Customer Technology - Commerce practice helps organizations design, build, and scale modern digital commerce ecosystems that deliver personalized, seamless, and intelligent customer experiences.

We integrate commerce platforms, customer data, marketing technology, and AI-powered decisioning to transform how brands engage customers across channels. By embedding Generative AI and Agentic AI into commerce operations, we enable real-time personalization, autonomous merchandising, dynamic pricing, campaign orchestration, and revenue growth at scale.

What's in it for you

+ Build Agentic Commerce capabilities where Agentic AI is embedded into real-world platforms (Salesforce, Adobe, SAP, composable/MACH stacks)

+ Contribute to Accenture Song's Agentic Commerce accelerators and reusable assets

+ Help deliver solution components-from build through rollout and value realization

+ Work with global clients across B2C, B2B, and B2B2C commerce

+ Grow your engineering expertise across AI, backend, cloud, and commerce platforms, with mentorship from senior leaders

What you will do in this role

As a Consultant in Customer Technology - Commerce, you will build and support Agentic Commerce capabilities-developing AI-driven features that are production-ready, secure, and integrated with enterprise commerce ecosystems-working under the direction of Managers and Senior Managers.

Commerce & Platform Delivery

+ Implement Agentic Commerce features using established architecture patterns across composable and platform-led commerce

+ Configure and develop on Salesforce, Adobe, SAP, and MACH ecosystems in line with solution designs

+ Support prototype-to-production efforts, helping embed agentic workflows into live commerce environments

Engineering & Build

+ Develop modular, reusable agent components integrated with commerce engines, APIs, and backend services

+ Follow enterprise-grade standards for scalability, security, observability, and reliability of agentic systems

+ Implement integrations with LLM platforms, orchestration frameworks, and vector stores under guidance

Delivery & Execution

+ Contribute to engineering pods across AI, backend, data, cloud, and DevOps

+ Support CI/CD pipelines, cloud-native deployments, and containerized workloads on Azure, AWS, or GCP

+ Build and test integrations with CRM, CDP, payments, order management, pricing, and fulfillment systems

Quality, Governance & Value

+ Apply governance, compliance, auditability, and explainability requirements within build work

+ Instrument and report technical KPIs for agent performance and reliability

+ Support human-in-the-loop and feedback mechanisms that improve agent effectiveness

Growth & Collaboration

+ Contribute to internal accelerators, reference components, and technical documentation

+ Collaborate with client and team working-level stakeholders to deliver features

+ Continuously build skills across commerce platforms and agentic AI, and mentor junior team members

Basic Qualifications

+ 3+ years of experience building commerce or digital platform solutions with hands-on experience developing on at least one enterprise commerce platform (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks) with exposure to agentic AI or Generative AI features integrated into applications

+ Working knowledge of API-led, microservices-based architectures

+ 1+ year of experience working in the CMT Industry.

Preferred Qualifications

+ Familiarity with LLMs, RAG pipelines, or vector databases is a plus

+ Experience contributing to delivery using CI/CD, cloud-native architecture, and DevOps practices

+ Awareness of governance considerations for AI-driven systems

+ Understanding of observability and testing fundamentals

+ Ability to work effectively within cross-functional engineering teams

+ Clear communication skills-able to explain technical work to team members and stakeholders

+ Eagerness to learn, grow expertise, and support junior team members

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 12/11/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: https://www.accenture.com/us-en/careers/local/benefits Role Location Annual Salary Range

California $70,350 to $235,100

Colorado $63,800 to $203,100

Connecticut $63,800 to $203,100

District of Columbia $68,000 to $216,300

Illinois $59,100 to $203,100

Maine $54,400 to $173,100

Maryland $63,800 to $203,100

Massachusetts $63,800 to $216,300

Minnesota $63,800 to $203,100

New York $66,300 to $235,100

New Jersey $68,000 to $235,100

Ohio $59,100 to $188,100

Virginia $59,100 to $216,300

Washington $80,200 to $216,300

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

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Agentic Commerce Engineering Specialist | Communications, Media, & Technology