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Job Location: This position is telecommuter eligible but is flexible if office space is needed.

Why you’ll love this position:

Are you driven to protect seniors and adults with disabilities? Do you work well in challenging situations? If so, come join a team that is dedicated to protecting Missouri's most vulnerable adults. We are seeking a passionate and professional candidate to serve as an agent on Missouri's centralized Adult Abuse, Neglect, and Exploitation customer service call center. You will serve as the first contact with our agency for people who have been abused/neglected/or exploited or those concerned about these vulnerable victims. You will then pass the reported information on to dedicated field staff for follow up. Your work directly impacts the quality of life for Missouri's seniors and disabled adult populations. Limit this to 1-3 sentences that will grab and keep the attention of the reader – Include who we are, what we do, and why the reader should join us.

Schedule options:
Option 1 - Sat 9:30-8 (10 hr shift), 3 evening shifts for 3 hours (Mon/Wed/Fri 5-8)
Option 2 - Sat 11:30-8 (8 hr shift), 3 evening shifts for 4 hours (Mon/Wed/Fri 4-8) OR 4 evening shifts for 3 hours (Mon/Wed/Thur/Fri 5-8).

Job Details - More reasons to love this position The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact: Christina Sherman, Christina.Sherman@health.mo.gov or 573-368-2138

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.

Responsibilities

- Conduct structured telephone interviews to gather information on reports of abuse, neglect, and exploitation
- Utilize multiple computers systems for the purpose of disseminating information received at intake to the field
- Provide customer service to a multitude of customers, including other state agencies, community partners, providers, and the public.
- Actively participate in an environment and culture of progressive improvement.
- Process online, fax, and email reports as assigned.

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Project Specialist (4652904)

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Project Specialist (4652904)

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