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Day to Day

In this role, you'll conduct business analysis across large, strategic, or complex programs, partnering with cross-functional teams and business partners to evaluate processes, identify opportunities for improvement, and drive effective business outcomes. You'll leverage experience in a PMO or other business functions to coordinate priorities, align partners on objectives, scope, and success measures, and ensure initiatives are delivered efficiently with minimal oversight. A key focus will be process mapping and documenting detailed HR workflows, identifying process gaps, dependencies, redundancies, and opportunities to standardize and optimize end-to-end business processes. You'll also identify opportunities to leverage AI and automation to reduce manual effort, improve scalability, and optimize costs without compromising quality.

You'll translate business needs and complex information into clear insights, actionable recommendations, and data-driven narratives that support decision-making across diverse audiences. You'll collaborate with cross-functional partners to assess current-state processes, define future-state workflows, document business requirements, and support process improvements that enhance operational efficiency and consistency. Additionally, you'll manage competing priorities, support queue-based work as needed to meet SLAs, and maintain high-quality deliverables while ensuring business objectives are achieved.

Responsibilities

+ Own the end-to-end analysis workstream across complex programs, sequencing deliverables, managing dependencies, and maintaining a single source of truth for requirements, models, risks, and decisions.

+ Set and enforce documentation standards (BRDs/FRDs, user stories with acceptance criteria, process/data flows, decision and risk logs) to ensure traceability from requirements to testing and outcomes.

+ Develop data-driven business cases and executive-ready narratives that inform strategy, funding, and prioritization decisions.

+ Conduct change enablement at scale, including impact assessments, cutover and communication plans, training inputs, and adoption metrics to ensure successful cross-functional transitions.

+ Proactively identify, triage, and mitigate risks and interdependencies; prioritize by impact and drive issues to resolution.

+ Assess and advance AI/automation opportunities, define guardrails, partner on solution design, and quantify measurable benefits (quality, cycle time, cost).

+ Define measurement frameworks for launches, including KPIs/OKRs, instrumentation needs, and post-launch reviews; mentor peers and codify best practices to elevate team standards.

Skills/Competencies

+ Requires a minimum of 10 years of related experience; or a minimum of 8 years with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience.

+ Advanced BA Methods at Scale: Own analysis across complex programs; establish high standards for requirements, flows, and documentation quality.

+ Leverage experience within a PMO or other business functions to lead process mapping and documentation of detailed HR workflows, identifying process gaps, dependencies, redundancies, and opportunities to standardize and optimize end-to-end processes.

+ Strategic Problem Solving: Root-cause and systems thinking to craft scalable, sustainable solutions; balance cost, quality, and speed.

+ Program-level Change & Risk: Anticipate interdependencies, mitigate risks, and communicate change effectively across functions.

+ AI/Automation Leadership: Drive responsible adoption across programs; reduce manual effort and increase consistency and scalability.

+ Effectively partner with cross-functional teams and business partners to analyze current-state processes, define future-state workflows, and recommend data-driven improvements using AI and automation to increase operational efficiency, scalability, and consistency.

Salary Range Transparency

Tier 1 - United States of America 98,000- 146,000 per year

Tier 2 - United States of America 110,000 - 164,000 USD per year

Salary Range Disclaimer

_At this time, we are not considering candidates for this role who are based in the following locations: California, Seattle, WA, the New York City Metro (Tri-State) area, or the Washington, DC Metro area._

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site ( https://www.indeed.com/careers/paytiers ), and recruiters can confirm how location is considered for a specific role.

Benefits - Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company's 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits !

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers...

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