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Claims Assistant
Summary
Responsibilities:
- Process settlement and vendor disbursements accurately and ensure payments are properly documented before release.
- Review claim-related paperwork for completeness and accuracy, confirming files are ready for payment handling and distribution.
- Enter payment activity into records and coordinate outgoing correspondence and mailings in a timely manner.
- Examine notes on open and closed claims to identify pending actions, then communicate needed follow-up items to adjusters and team leadership.
- Uphold confidentiality standards while interacting professionally with coworkers, customers, vendors, and internal stakeholders.
- Maintain accurate timekeeping records, submit timesheets on schedule, and follow departmental attendance expectations.
- Comply with company safety practices, operating procedures, and department guidelines in all daily tasks.
- Provide reliable support during assigned shifts, including evenings, weekends, and extended hours when business demands require additional coverage.
- Assist with special assignments and other operational duties as needed to support the claims function. Requirements
- Prior experience in medical, banking, operations, or a related administrative environment.
- Ability to review documents carefully, identify missing information, and maintain accurate records with strong attention to detail.
- Strong written and verbal communication skills with the ability to follow up effectively with adjusters and internal teams.
- Sound judgment in handling sensitive or confidential information.
- Dependable attendance and flexibility to work scheduled shifts, including evenings, weekends, and occasional overtime.
- Working knowledge of service-oriented environments and performance expectations such as call center metrics is helpful.
- Familiarity with financial services sectors such as consumer banking, consumer lending, credit card operations, or similar industries is preferred.med
TalentMatchยฎ
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
ยฉ 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
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