Jobs
Jobs
Phlebotomist - Poplar Bluff
Summary
The Laboratory/Medical Office Assistant is responsible for supporting daily clinical and administrative operations by providing courteous, efficient patient service and assisting with laboratory functions. Responsibilities include greeting patients, maintaining accurate patient demographic and insurance information, processing laboratory orders and specimens, performing blood draws and collecting other bodily fluid samples as needed, and ensuring proper documentation and billing of laboratory services. This position reviews patient forms and billing information for accuracy, assists with telephone communications, and follows established opening and closing procedures. The successful candidate demonstrates strong attention to detail, effective communication skills, professionalism, and a commitment to patient confidentiality, HIPAA compliance, and organizational policies and procedures.
Responsibilities
Provides professional customer service by obtaining demographic and insurance information (if applicable), and perform necessary phlebotomy skills as needed.
ESSENTIAL FUNCTIONS
- Follows opening and closing procedures according to office guidelines.
- Blood draws, tissue samples and other bodily fluid draws, as instructed by provider, when lab personnel are short staffed and/or behind.
- Greets patients in polite, prompt, helpful matter and provides any necessary instructions/directions.
- Obtains and enters new patient updates, on every office visit, in the computer system to maintain accuracy for billing if needed.
- Obtains insurance information if necessary; may require verification by contacting insurance companies.
- Enter proper billing charges in the charts for lab services.
- Review billed and captured diagnosis codes for lab.
- Reviews all forms for accuracy and completion according to office policies prior to accepting.
- Receiving and processing specimens to the proper lab either MHHC or outside entity.
- Answers telephone.
- Conducts self in accordance with MHHC’s employee handbook.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulation.
- Performing all other duties, as required.
Experience Requirements
EDUCATION
- High school graduation or GED and;
- Phlebotomy certification preferred.
SKILLS/EXPERIENCE
- Word processing and computer experience.
- Medical/laboratory knowledge preferred.
- Minimum of one-year work or hands on experience in phlebotomy.
- Minimum of one-year work experience in customer service.
- Must be organized and detail-oriented.
- Must be BLS certified.
ENVIRONMENTAL /WORKING CONDITIONS
Work is performed in a controlled laboratory environment. Work may be stressful at times due to a busy office. Interaction with others is constant and interruptive. Work may require hand dexterity for telephone and office machine operation. There may be excessive standing while working at the check-in counter. May be occasional lifting of supplies up to 20 lbs.
Benefits
Do You Have a MO Jobs Account?
Your HireMO account is created from your MO Jobs account, so we need to connect the two.
First, Let's Find Your MO Jobs Account
HireMO works together with MO Jobs, the State of Missouri jobs website.
Create an Account to Apply
Your MO Jobs account is connected. Choose an email and password to sign in to HireMO.
You Need a MO Jobs Account First
HireMO works together with MO Jobs, the State of Missouri jobs website. You need a MO Jobs account before you can create your HireMO account.
- Create your MO Jobs account at jobs.mo.gov. It is free.
- Log in to MO Jobs, then click HireMO from there. That link brings you back here to finish your registration.
- Complete your HireMO account.