HireMO

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Temporary Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This position pays $18 / hour and is located at the Fargo Hector International Airport (FAR) - 2801 32nd Ave N, Fargo, ND 58102.

This is a Temporary position and cannot exceed 90 days of employment.

We have the following schedule available:

+ Monday: 4:00pm to 1:00am

+ Tuesday: 4:00pm to 1:00am

+ Wednesday: 4:00pm to 1:00am

+ Thursday: 4:00pm to 1:00am

+ Friday: OFF

+ Saturday: OFF

+ Sunday: 4:00pm to 1:00am

Or

+ Monday: 4:00pm to 1:00am

+ Tuesday: 4:00pm to 1:00am

+ Wednesday: 4:00pm to 1:00am

+ Thursday: 4:00pm to 1:00am

+ Friday: 4:00pm to 1:00am

+ Saturday: OFF

+ Sunday: OFF

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

+ Greets and answers customer questions and provides assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.

+ Identifies and attends to the customer by name, verifies rental agreement and reservation

+ Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes

+ Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty

+ Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction

+ Provides all customers with undivided attention while assisting them

+ Prepares all rental and return documents accurately and completely

+ Offers all customers assistance with directions, maps, local area information and appropriate service information

+ Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges

+ Ensures that the return date and time on the rental agreement is accurate

+ Reviews all charges at the time of vehicle return

+ Prepares the Rental Agreement Folder with all required information

+ Answers the telephone in a friendly, helpful and prompt manner

+ Maintains the appearance of the rental counters and customer areas to present a neat and orderly image

+ Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition

+ Assists customers within the queue to minimize any wait time and provide the most efficient service possible

+ Seek to improve job performance through self-assessment, skill development, training and goal setting

+ Maintain a regular and reliable level of attendance and punctuality

+ Perform miscellaneous job-related duties as assigned

_Equal Opportunity Employer/Disability/Veterans_

Qualifications

+ Must be at least 18 years old

+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

+ High School Diploma or G.E.D. required

+ Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.

+ No drug or alcohol-related convictions on driving record in the past 5 years

+ This a temporary position and you may work up to a maximum of 90 days during the defined season.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Apply Externally

Jobs

Jobs

Customer Service Agent - Fargo Hector International Airport

Summary

Do You Have a MO Jobs Account?

First, Let's Find Your MO Jobs Account

Create an Account to Apply

You Need a MO Jobs Account First

HireMO Terms of Use

1. Acceptance and Changes

2. A No-Cost Public Workforce Service

3. Eligibility, Youth, and Authority

4. Accounts and Security

5. Accuracy Attestation and Program Information

6. Job Seeker Terms

7. Employer Terms

8. Assessments and Matching

9. Artificial Intelligence Features

10. Public Records and Required Notices

11. User Content and Permissions

12. Acceptable Use

13. Intellectual Property and Government Marks

14. Other Users and Third-Party Services

15. Electronic Communications

16. Suspension, Termination, and Records

17. Disclaimers

18. Limitation of Liability and Sovereign Immunity

19. Employer Indemnification

20. Governing Law and General Terms

21. Contact, Accessibility, and Complaints