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Program Manager / Implementation Lead (Ketryx)

About the role

As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a valued member of the delivery team and work collaboratively with Quality, Engineering, Validation, Product Development, vendor partners, and executive stakeholders to ensure successful implementation, compliance, and operational readiness.

In this role, you will:

+ Lead the end-to-end implementation of Ketryx, including planning, requirements gathering, configuration, integration, validation, rollout, and transition to support.

+ Manage multiple workstreams across implementation, integration, validation, quality, vendor, and business teams to ensure alignment and timely delivery.

+ Drive program governance, milestone tracking, RAID management (risks, assumptions, issues, and dependencies), and executive-level reporting.

+ Coordinate integrations with platforms such as Jira, IBM ELM/DOORS DNG, ALM, and other enterprise engineering and quality systems.

+ Ensure testing, validation, traceability, documentation, and release activities align with Software Lifecycle, Quality Management System, and regulatory requirements.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

+ 8+ years of IT project or program management experience, preferably leading enterprise platform implementations.

+ Proven experience managing cross-functional teams, third-party vendors, integrations, and validation workstreams.

+ Hands-on experience with Ketryx, Jira, IBM ELM/DOORS DNG, ALM platforms, Software Development Lifecycle (SDLC), Software Lifecycle (SLC), or Quality Management Systems.

+ Strong understanding of software validation, testing, requirements traceability, release management, integrations, and APIs.

+ Experience working within Medical Device, Life Sciences, Digital Health, Pharmaceutical, or other regulated R&D environments.

+ Demonstrated ability to manage executive stakeholders, governance forums, escalations, and complex project dependencies.

+ Strong communication, leadership, and problem-solving skills.

+ Ability to collaborate effectively with geographically distributed teams and support Pacific Time Zone business hours when required.

These will help you stand out

+ Experience implementing quality, compliance, or requirements management platforms within regulated product development environments.

+ Knowledge of regulatory and quality standards, including 21 CFR Part 11, ISO 13485, ISO 14971, and related compliance frameworks.

+ Experience developing validation strategies, Computer System Validation (CSV) documentation, and audit-ready processes.

+ Familiarity with Agile, Waterfall, or hybrid delivery methodologies in regulated organizations.

+ PMP, PgMP, Agile, Scrum, SAFe, or similar project management certifications.

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance.

+ Paid holidays plus Paid Time Off.

+ 401(k) plan and contributions.

+ Long-term/Short-term Disability.

+ Paid Parental Leave.

+ Employee Stock Purchase Plan.

Compensation

The annual salary for this position ranges from $83,000 to $94,500 , depending on experience and qualifications. This role is also eligible for Cognizant's discretionary annual incentive program, subject to performance and applicable plan terms.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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Program Manager / Implementation Lead (Ketryx)

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