HireMO

United States

Suitability/Public Trust

Fully remote

Other

Overview

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This role will execute user-centered design and validation activities in close partnership with Product Managers, UI Designers, SMEs, and the UX Lead, helping improve usability, adoption, and workflow alignment for Veterans and clinical users. This is a fully remote role located within the United States.

Responsibilities

This role is hands-on and execution-focused, supporting user-centered validation activities across the product lifecycle, including usability sessions, UAT, and iterative design improvements informed by user feedback and operational context. The designer will also contribute UI design and high-fidelity prototyping work grounded in Human-Centered Design (HCD) principles, translating research insights and user needs into tangible, testable design artifacts.

+ Support UX/UI execution for an assigned product portfolio, partnering with PMs, UI Designers, SMEs, and stakeholders

+ Partner with designers and independently create UI designs and high-fidelity prototypes grounded in Human-Centered Design (HCD) principles, ensuring solutions align with veteran/staff needs, clinical workflows, and usability best practices

+ Develop task-based UAT scenarios and success criteria aligned to user workflows and release objectives

+ Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations

+ Conduct or support lightweight user touchpoints such as usability sessions, feedback reviews, and validation activities

+ Support iterative improvements based on user feedback, UAT findings, HCD input, and stakeholder feedback

+ Identify and escalate usability risks, insights, and opportunities to PMs and the UX Lead

+ Participate in accessibility and usability forums supporting continuous product improvement

+ Contribute to product recommendations that improve user adoption, workflow, and experience quality

Qualifications

Required Skills and Experience

+ Bachelor's degree in relevant discipline or equivalent practical experience.

+ 3-6 years of relevant UX, UI, usability, product design, or related commensurate experience.

+ Experience supporting usability evaluations, task-based testing, or user-centered product validation

+ Experience collaborating with product managers, designers, and developers

+ Demonstrated understanding and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma, or Adobe XD, anchored in Human-Centered Design (HCD) principles and informed by user research

+ Strong written, analytical, facilitation, and communication skills

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Qualifications

+ Experience supporting healthcare, telehealth, or government digital products

+ Familiarity with accessibility principles and inclusive design

+ Experience working within Agile product teams

+ Experience supporting the Department of Veterans Affairs or familiarity with VA systems

Posted Salary Range

USD $100,000.00 - USD $115,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

+ During the Interview Process

+ Virtual video interview conducted via video with the hiring manager and/or team

+ Camera must be on

+ A valid photo ID must be presented during each interview

+ During the Hiring Process

+ Enhanced Biometrics ID verification screening

+ Background check, to include:

+ Criminal history (past 7 years)

+ Verification of your highest level of education

+ Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

+ Employee Assistance Program (EAP)

+ Corporate Discounts

+ Learning & Development platform, to include certification preparation content

+ Training, Education and Certification Assistance*

+ Referral Bonus Program

+ Internal Mobility Program

+ Pet Insurance

+ Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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