HireMO

It's more than a career, it's a calling.

MO-SSM Health DePaul Hospital - St. Louis

Worker Type:

Regular

Job Highlights:

Join a team where your work matters-every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

The Supervisor of the Revenue Cycle and Patient Access Representative team will provide leadership and support to the staff as well as operational management.

Location : SSM Health DePaul Hospital - St. Louis, MO

Schedule : Variable days and times to include some nights, weekends, holidays and on-call rotation

Qualifications: Experience leading with metrics and driving staff accountability and engagement. Progressive leadership exprience, experience with Patient Access /Registration, EHR, and excellent communication skills.

Apply today. SSM Health -We bring out the incredible in you, everyday.

Job Summary:

Directs and coordinates activities of subordinate staff to provide excellent customer service and improve the quality of departmental operations. Demonstrates a consistent standard of excellence to which departmental work is expected to conform.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

+ Assists the leader with all aspects of registration to promote complete, accurate, and timely hospital billing-maximizing collectible and minimizing uncollectible accounts.

+ Analyzes information provided from leader to ensure all objectives are being met and monitoring for trends to educate staff and inform leader of any issues that might arise that require escalation measures.

+ Addresses patient complaints in a timely and courteous manner.

+ Manages front-end processes, such as point-of-service collections, patient check-in and registration, and other duties as assigned.

+ Ensures appropriate staffing levels and assists leader with keeping an accurate schedule to be followed by staff.

+ Ensures staff is compliant and current on required trainings .

+ Performs regular audits to ensure registration quality on registrars.

+ Ensures appropriate levels of understanding, awareness, and compliance with all applicable federal, state, and agency laws, regulations, guidelines, and professional standards.

+ Collaborates with the other departments to ensure all areas of trending errors are addressed and given sufficient communication .

+ Works with other supervisors and department leaders on day-to-day operations cross functional activities.

+ Provides input for hiring, training, leading, and evaluating staff.

+ Performs other duties as assigned.

EDUCATION

+ Associate's degree or equivalent combination of experience and education

EXPERIENCE

+ Two years' experience

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

Department:

8701140033 PAS - DePaul Health Center

Work Shift:

Variable Shift (United States of America)

Scheduled Weekly Hours:

40

_SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law._ Read our notice of non-discrimination (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)

Apply Externally

Jobs

Supervisor - Revenue Cycle, Patient Access

Summary

You Need a MO Jobs Account First

Jobs

Jobs

Supervisor - Revenue Cycle, Patient Access

Summary

Do You Have a MO Jobs Account?

First, Let's Find Your MO Jobs Account

Create an Account to Apply

You Need a MO Jobs Account First

HireMO Terms of Use

1. Acceptance and Changes

2. A No-Cost Public Workforce Service

3. Eligibility, Youth, and Authority

4. Accounts and Security

5. Accuracy Attestation and Program Information

6. Job Seeker Terms

7. Employer Terms

8. Assessments and Matching

9. Artificial Intelligence Features

10. Public Records and Required Notices

11. User Content and Permissions

12. Acceptable Use

13. Intellectual Property and Government Marks

14. Other Users and Third-Party Services

15. Electronic Communications

16. Suspension, Termination, and Records

17. Disclaimers

18. Limitation of Liability and Sovereign Immunity

19. Employer Indemnification

20. Governing Law and General Terms

21. Contact, Accessibility, and Complaints