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Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Recruiting for this role ends on 03/1/2027.

Work you'll do

As a Healthcare Payor Senior Consultant on the AI&E Industry Solutions team, you will be responsible for:

- Leading workstreams within health plan transformation engagements, applying experience in one or more health plan domains, including platform redesign, process improvement, implementation, project management office (PMO), change enablement, and operating model improvement.

- Structuring workplans, gathering and analyzing data, developing hypotheses, and translating business needs, findings, and ambiguous client priorities into actionable initiatives, functional requirements, recommendations, and decision materials for client stakeholders.

- Developing strategic analyses, business cases, operating model recommendations, road maps, client-ready deliverables, and implementation plans using Microsoft Excel and Microsoft PowerPoint to support decision-making.

- Collaborating with clients, Deloitte practitioners, and cross-functional teams to connect domain issues across operations, technology, and stakeholders; identifying and resolving issues; and driving project execution.

- Supporting implementation by helping clients operationalize recommendations, manage change, and track progress against objectives.

A successful candidate would possess these skills:

- Ability to work independently and collaborate as part of a team

- Effective written and verbal communication skills

- Meticulous attention to detail and quality of work product

- Ability to build and sustain professional relationships

- Ability to lead projects or workstreams

- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

- Strong interpersonal skills and professional demeanor

- Ability to meet deadlines

- Ability to provide clear guidance to others

The team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We bring together business insight and scalable technology solutions designed for sector-specific needs.

Deloitte's Healthcare Consulting practice serves many of the largest national and regional health plans and healthcare systems in the United States. The practice helps organizations transform care delivery, modernize operations, and strengthen business and operating models.

Qualifications

Required:

- Bachelor's degree and 4+ years of professional experience in health care or consulting, including 2+ years supporting health plans, payers, or pharmacy benefit managers (PBMs) in one or more of the following areas: core administration, claims, enrollment, billing, customer service, utilization management, care management, or pharmacy operations.

- 2+ years of experience leading process redesign, operating model transformation, or business transformation initiatives and translating business needs into functional requirements, process designs, or implementation plans.

- 2+ years of experience managing project delivery, workstreams, or cross-functional teams and 2+ years of experience developing client deliverables using Microsoft Excel and Microsoft PowerPoint.

- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve.

- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

- Master's degree in health administration

- Experience supporting healthcare implementation lifecycle activities, including system selection, sequencing and planning, project management, application and technical design, interface and data conversion, application build, environment management, testing, and go-live planning

- Experience supporting transformation programs involving business process modernization, technology enablement, or service delivery redesign

- Experience contributing to business development, proposal development, or thought leadership

- Experience leading teams in a consulting environment

- Experience working with senior client stakeholders

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Senior Consultant, Strategy, Growth & Transformation