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Job Description

This BA will own work from initial discovery through implementation, partnering closely with business SMEs, stakeholders, and technology teams to understand the actual business problem, define requirements, and translate those needs into actionable work for technology. They'll lead discovery conversations, develop requirements and user stories, create process flows/visuals, manage and refine work in ADO, and participate heavily in sprint planning, backlog refinement, standups, retrospectives, and sprint reviews. They'll also support testing/UAT, implementation, training, and documentation while working across multiple project teams that may operate slightly differently. Ultimately, they need to be a strong business-to-technology liaison who can work independently, ask the right questions, drive decisions, respectfully hold stakeholders accountable, and keep critical projects moving without significant oversight.

Skills and Requirements

Must-haves:
6-7+ years of strong BA experience, with the ability to operate at a senior level with minimal direction.
Self-starter / driver: Can be handed a project or business problem and independently figure out how to move it forward.
Business-to-technology liaison: Strong at translating business objectives and SME knowledge into clear requirements, user stories, solutions, and actionable work for technology teams.
Not a requirements taker: Must lead discovery, ask the right questions, challenge assumptions, make recommendations, and help stakeholders determine what they actually need.
Experience owning the BA lifecycle from discovery through implementation, including requirements gathering, process documentation, testing/UAT, implementation, and training.
Strong Agile experience: Comfortable with sprint planning, backlog refinement, user stories/work items, daily standups, retrospectives, and sprint reviews.
Experience working with Azure DevOps (ADO) or a similar backlog/work management tool.
Ability to create process flows and visuals, whether through Visio or similar tools.
Strong sense of urgency and accountability: Proactively drives deliverables, decisions, and follow-ups without needing constant oversight.
Business-minded, not overly technical: Understands technology but stays focused on the business problem, outcome, and end user.
Plusses:
Wealth management, trust, or banking experience is a major plus and should help someone ramp significantly faster.
Knowledge of banking terminology, wires, or wire systems.
Experience functioning as a Product Owner proxy or taking on responsibilities beyond a traditional BA role.
Experience working across multiple project teams with slightly different Agile/delivery approaches.
Experience with large-scale or business-critical projects.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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