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Job Description

Oracle Health Principal Consultant - Inpatient/Outpatient Pharmacy

United States

Job Identification: [Unique ID]

Job Category: Consulting

Role: Individual Contributor

Job Type: Regular Employee

Does this position require a security clearance? Yes

Years Experience: See Job Description

Additional Info: Visa / work permit sponsorship is not available for this position

Applicants are required to read, write, and speak the following languages: English

Job Description

We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.

It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place.

We are looking for an experienced consulting professional who has an understanding of inpatient and outpatient pharmacy solutions, pharmacy industry best practices, multiple business processes or technology designs within the pharmacy of a hospital, retail pharmacy, or other health system. You will operate independently to provide quality work products to an engagement as well as perform varied and complex duties and tasks that need independent judgment, in order to implement Oracle Health pharmacy products and technology to meet customer needs. You will apply Oracle methodology, company procedures, and leading practices while working across the continuum of pharmacists, pharmacy technicians, and pharmacy managers. This role entails more than executing a standard implementation plan; it requires the ability and willingness to develop ownership and understand integrated pharmacy solution components, specialty workflows, and complex cross-functional processes that directly impact client success.

As a Principal Consultant, you will play a key role in consulting with clients on comprehensive service line workflows, from current state assessments to future state design of outpatient pharmacy services. You will ensure the system is designed and tested effectively and collaborate with clients (primarily pharmacists and pharmacy technicians) to map out processes using the stop-start-continue methodology. Your responsibilities will include identifying and resolving issues, reporting solution status, risks, and concerns to both clients and project leadership. Additionally, you will coach clients on pharmacy data collection and system design requirements, analyze optimal solution builds, and oversee the implementation process. You may also be expected to develop specialized solution knowledge in areas owned or impacted by inpatient and outpatient pharmacy, including additional solution functionality, cross-functional dependencies, integration points, and complex workflows that require deeper understanding beyond standard implementation delivery. You will also engage with internal project and organizational teams to share configuration status, project timelines, updates, and verify configuration requests. Because pharmacy delivery depends on work performed by adjacent teams, you must be comfortable coordinating, reviewing, escalating, and representing pharmacy impacts for deliverables that may be completed by others but consumed by or connected to the pharmacy solution. As a vital team member, you will maintain strong client relationships across the pharmacy, navigate through conflicts, and mentor associate consultants while supporting internal initiatives.

Responsibilities:

+ Conversion coverage and current state assessment.

+ Documenting workflows across the pharmacy and throughout the inpatient or outpatient setting.

+ Presenting complex information to clients and stakeholders.

+ Developing and maintaining ownership of assigned inpatient and/or outpatient pharmacy solution components, specialty workflows, and complex implementation processes as directed by project or solution leadership.

+ Partnering with adjacent solution, technical, data, integration, and project teams to understand upstream and downstream dependencies that affect pharmacy delivery, including areas where other teams perform the work but pharmacy is responsible for validating readiness, identifying impacts, or representing client workflow needs.

+ Understanding and completing configuration within Medication Manager, Medication Manager Retail, Bedrock, phadbtools, dcptools, order catalog, order entry format tool, powerplans, zebra labels, prescription labels, Olympus, and order sentences.

+ Explaining and documenting pharmacy-related workflows, including order entry, pharmacy verification, medication dispensing and fill batches, medication administration, charge on administration vs. dispense, inventory tracking, and handling rejected orders, prescription processing, automation interfaces, mail routing, inventory tracking, healthplan design, and claims resolution.

+ Career Level - IC2

Responsibilities

Basic Qualifications:

+ Minimum of 3 years combined related work experience and completed higher education, including:

+ At least 1 year of experience in healthcare information technology (HCIT) consulting, HCIT support, or other client-facing IT solution roles.

+ An additional 2 years of work experience directly related to the duties of the job and/or completed higher education.

+ Highly organized with the ability to manage multiple projects simultaneously.

+ Self-starter capable of independently handling tasks and projects.

+ U.S. citizenship required due to client contracts.

+ Must be able to obtain the appropriate government security clearance card applicable to your position.

Preferred Qualifications:

+ Bachelor's Degree.

+ Experience in system design and build.

+ Experience in conversion and current state assessment.

+ Experience in workflow documentation.

+ Strong presentation skills to effectively communicate complex information to clients and stakeholders.

+ Knowledge and experience with the following: PharmNet Millennium-adjacent tools including Medication Manager, Medication Manager Retail, Bedrock, dcptools, order catalog, order entry format tool, powerplans, order sets, Zebra labels, prescription labels, Olympus, and order sentences, Scriptpro, queuing systems, Surescripts, claims, formulary, drug file, audit, maintenance, multum, NDC, mCDS, and rules.

+ Understanding of pharmacy-related workflows relevant to inpatient and outpatient settings, including order entry, pharmacist verification, prescription processing, medication dispensing and fill batches, charge on adminis...

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