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Position Description & Qualifications

Serco is a place you can count on, with long term, government-backed contracts, trusted leadership, and loyal colleagues where you make a difference with challenging and purposeful work. Serco Inc. is seeking a Senior Manager for Trade Compliance to join our team - 100% Remote . We invite you to discover your place in our world.

This individual will help drive Trade Compliance efforts at Serco, a $2B company supporting a wide array of cutting-edge projects for clients throughout the U.S. Government and Canada. While you will support Serco's civilian services business, the vast majority of your efforts will relate to Serco's daily operations in support of U.S. defense customers.

_This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance_

In this role you will:

+ Act as an Empowered Official, demonstrating both a high level of expertise with the International Traffic in Arms Regulations (ITAR) and practical business judgment to solve problems in a compliant and efficient manner.

+ Draft, submit and manage technical assistance agreements, ITAR classifications, commodity jurisdiction requests and determinations, advisory opinions, registration renewal, voluntary disclosures, as well as licenses for both temporary and permanent export of ITAR-controlled material.

+ Review export and import licenses and permits obtained from the Departments of State and Commerce and translate provisos and guidance into actionable next steps for the business.

+ Respond to requests for advice on release of export-controlled information (and information that may be export-controlled).

+ Maintain an organized library of current TAAs and licenses.

+ Provide guidance on proper handling of international purchase orders and hardware shipment.

+ Review requests for foreign visits and international travel requests against regulations and company procedures.

+ Ensure that internal clients receive timely responses to requests for advice, as well as clear execution guidance on their required compliance tasks.

+ Provide analytical support for development and continuous improvement of the company's trade compliance program, including policies and procedures.

+ Brief the company's Board of Directors as needed on Export-related matters.

+ Conduct assigned compliance tasks, data calls, reporting requirements, record keeping and file management, working groups, continuous improvement projects, process and procedure development, and training.

+ As an ambassador of the legal team, establish a rapport and working relationship within the Legal Department and with business partners across the company.

+ Investigate matters of, and preparation of disclosures related to, non-compliance or potential non-compliance.

+ Conduct interviews and internal investigations as needed to follow up on any information of concern found during routine discussions and reviews.

+ Prepare draft disclosures, including analysis of issues and development of findings, conduct interviews, develop written summaries, research regulations, and prepare draft correspondence to government authorities.

+ Remain current on regulatory developments pertinent to the Trade Compliance function.

+ Perform additional duties as assigned.

+ Be a member of Serco's Legal Department, reporting to a Vice President and Associate General Counsel.

To be successful in this role you will have:

+ The ability to obtain and maintain a DoD Secret security Clearance (Post-Employment)

+ U.S. Citizenship required

+ A Bachelor's degree

+ Minimum 8 years of relevant trade compliance experience

+ Advanced experience as a trade compliance professional, including an understanding of how a trade compliance function supports a complex government services business

+ Advanced research, writing and communication skills

+ A high level of organization and follow-up skills

+ The ability to complete detail-oriented tasks and to work independently and within a team environment

+ Be a team player, proactive, self-motivated, highly organized, ability to handle shifting priorities and to communicate effectively and professionally (both orally and in writing) with internal and external customers at all levels of the organization

+ Made decisions using sound judgment while complying with policies, procedures, appropriate principles and applicable laws and regulations

+ Analyzed, evaluated, developed, and implemented processes and procedures within budget and adhere to time requirements and schedule

+ Exercised discretion and independent judgment in the performance of duties and tasks assigned under delegation

+ A thorough understanding of the ITAR, sufficient to act independently as an Empowered Official

+ Proficiency with Microsoft products, including Word, Excel, and SharePoint

+ Experience drafting export license applications and requests for use of license exemptions and exceptions in the context of government support work

+ Experience keeping, maintaining, and auditing trade compliance records in accordance with regulatory requirements

+ Experience in developing and conducting export training

+ Working knowledge and experience with Customs Brokerage and Freight Forwarding, Free Trade Agreements, special duty programs and duty-free eligibility

+ Excellent written and oral communication skills, and the analytical skill to break down complex matters and summarize them quickly and easily to more senior personnel

+ Skills and experience in building and refining internal processes and procedures to reduce unnecessary work

+ Ability to develop relationships with individuals in key regulatory agencies

+ Ability to travel up to 10%

Additional desired experience and skills:

+ 10+ years of relevant trade compliance experience

+ Experience with government contracts

+ Experience as a senior trade compliance expert for a defense company with either (a) at least 4,000 employees or more, or (b) at least $500M in annual revenue or more

+ Experience as an Empowered Official

+ Experience with DECCS and CBP's ACE

+ Experience briefing senior executives on sensitive matters

+ Experience with international global mobility issues

+ Experience with internal investigations

+ Experience with, or working knowledge of, how Foreign Ownership, Control or Influence (FOCI) mitigation structures affect export compliance operations

+ Experience with, or working knowledge of, Canadian import and export regulations

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the...

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