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AVP of Operations - Hospice
Summary
Lead Hospice Operations with Excellence and Compassion.
We're looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations (10 branches in MO\*). This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.
\*Covers these markets/branches: St. Louis, Farmington, Union, Wentzville, Jefferson City, Sedalia, Butler, Carthage, Joplin, Neosho and Springfield.
Key Responsibilities:
+ Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.
+ Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.
+ Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.
+ Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.
+ Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.
+ Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.
+ Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.
About You
Education:
+ RN Degree highly preferred
+ Bachelor's degree in Healthcare Administration, Business, or related field considered
Experience:
+ Multi-site operational leadership experience strongly preferred
+ 5+ years of progressive leadership experience in hospice or healthcare operations
+ 3+ years of direct healthcare services leadership preferred
+ Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations
+ Experience with HomeCare HomeBase (HCHB) strongly preferred
+ In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards
+ Strong communication and organizational skills
+ Critical thinking and problem-solving mindset
+ Passion for patient-centered care and interdisciplinary teamwork
+ Ability to balance strategy, operations, and field leadership
Licensure:
+ Active RN License required (if applicable)
+ Valid driver's license and auto insurance
Technical Skills:
+ Intermediate skills in Microsoft Excel and PowerPoint
+ Comfortable with data systems, electronic medical records (EMR), and analytics
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
+ Competitive Pay
+ 401(k) with Company Match
+ Career Advancement Opportunities
+ National & Local Recognition Programs
+ Teammate Assistance Fund
Additional Full-Time Benefits:
+ Medical, Dental, Vision Insurance
+ Mileage Reimbursement or Fleet Vehicle Program
+ Generous Paid Time Off + 7 Paid Holidays
+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
+ Free Continuing Education Units (CEUs)
+ Company-paid Life & Long-Term Disability Insurance
+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.
Legalese
+ This is a safety-sensitive position
+ Employee must meet minimum requirements to be eligible for benefits
+ Where applicable, employee must meet state specific requirements
+ We are proud to be an EEO employer
+ We maintain a drug-free workplace
ReqID: 2026-143156
Category: Multi Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva
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