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Title and Summary

VP, GBSC Value Creation and Delivery

OVERVIEW

Mastercard's Global Business Solutions Center (GBSC) is a strategic enterprise partner focused on delivering business outcomes, transformation, and value creation across Mastercard. Today, with over 1,300 dedicated colleagues worldwide, the GBSC supports more than 200 services across 90 countries spanning all business units. Our commitment to excellence, innovation, and collaboration drives us to continuously elevate standards and exceed expectations in every endeavor. By leveraging a comprehensive suite of services and solutions, the Operations Excellence Team is one of the key foundational pillars that supports overall GBSC and enterprise stakeholders in optimizing the business to drive value and enhance performance.

As the GBSC continues to advance, the organization is seeking a Vice President, GBSC Value Creation and Delivery for the GBSC Financial functions. This leader will be responsible for driving the execution of this vertical's strategy and transformation roadmap. This role focuses on translating high-level strategic priorities into actionable plans and ensuring effective delivery of initiatives that support the function, GBSC and Enterprise-level goals. Reporting into senior leadership, this individual will lead the day-to-day coordination, tracking, and execution of key transformation programs, working closely with initiative owners, functional teams, and key partners to ensure alignment, remove roadblocks, and deliver results. The Vice President plays a critical role in advancing the GBSC Strategic Pillars-Evolve Foundations, Enable Solutions, and Expand Services-by driving the mobilization of cross-functional efforts across People, Culture, Partnership, Technology, and AI.

RESPONSIBILITIES

- Lead the execution of the GBSC Finance functions multi-year transformation strategy by developing detailed initiative roadmaps, defining milestones and KPIs, and collaborating closely with initiative owners and functional leaders to ensure successful delivery aligned with enterprise objectives

- Manage and develop a team of professionals to drive process optimization, efficiency, standardization, and large scale solutions to scalability

- Partner with technology and process teams to implement innovation and automation initiatives, including enterprise AI strategies

- Oversee the delivery of multi-year cost and efficiency programs by tracking progress against savings targets and benefits realization, ensuring alignment with operational excellence goals

- Support the operationalization of the function's operating model by maintaining governance frameworks, reporting structures, and portfolio oversight

- Coordinate cross-functional efforts for new service integrations and business expansion.

- Leads all continuous improvement initiatives across function assigned in collaboration with cross functional teams.

- - Build and sustain strong relationships across GBSC and enterprise stakeholders to facilitate effective initiative execution, drive change adoption, and act as a key liaison between delivery teams and senior leadership

SKILLS

- Strong strategic execution skills with proven ability to translate high-level goals into actionable plans and measurable outcomes

- Experience managing complex, cross-functional programs and leading teams responsible for process optimization and transformation initiatives

- Solid understanding of financial management, including budgeting, forecasting, resource planning, and cost control in large-scale operations

- Expertise in vendor and third-party relationship management, including performance oversight and contract coordination

- Excellent stakeholder management and communication skills, with the ability to build trusted relationships across multiple levels and functions

- Strong analytical and problem-solving skills, with the ability to identify risks, dependencies, and course correct as needed

- Experience operating in fast-paced, complex, and global environments, balancing competing priorities and influencing without direct authority

- Proficiency with program governance frameworks, reporting tools, and performance tracking methodologies

- Collaborative leadership style focused on team development, empowerment, and fostering a culture of continuous improvement

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard's security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; ...

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