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Data Center Capacity Manager
Summary
Meta is looking for a forward-thinking people manager to manage rack capacity planning and delivery, to join the Edge and Network Services (ENS) Foundation organization. In this role, you will lead engineers to improve efficiency, reliability, and risk management via process, systems, and data in some of the largest scale data centers in the world. The right candidate will thrive in a fast-moving organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale.This is a unique opportunity to build and scale a global team. You will develop talent, define operational guardrails, and shape a team centered around ownership, precision, and continuous improvement. In this role, you will own and shape the operations of Meta's next-generation compute infrastructure. This role has direct influence over how we design and deploy the environments that connect our global infrastructure. You will own high-impact scope with visible outcomes. This role blends strategic and hands-on technical leadership. You will drive long-term process and tooling direction while also being close enough to the ground to unblock restoration issues, optimize workflows, and ensure operational performance expectations. This role interfaces with a broad cross functional group of stakeholders, providing the opportunity to influence standards, champion automation, and extend best practices across the subsea ecosystem.The Manager of the Capacity Team is accountable for leading the team through rack receipts, moves, and decommissioning at our rapidly expanding global data centers. The Capacity team represents the outcome of the central capacity planning at each Data Center Site and interacts with all local cross-functional partners, central tooling and planning teams to deliver capacity for Meta's applications and AI infrastructure.
Required Skills:
Data Center Capacity Manager Responsibilities:
1. Provide oversight of the capacity function across multiple sites in a geographical area
2. Distribute the capacity workload based on projections, OKRs, and KPIs across skill-sets, people resources, and company priorities
3. Work with FieldOps leaders and engineers to ensure on-time delivery with partners of rack SLAs, ensuring throughput objectives are met
4. Manage stakeholder communications and represent the team in XFN leadership meetings
5. Ensure standard Methods of Procedure (MOPs), Runbooks, standard procedures and practices are consistently followed to achieve successful deployment metrics
6. Effectively cascade strategic organizational goals to ensure alignment for team and individual goals
7. Cultivate a collaborative and high-performing team and ensure accountability for successful new employee on-boarding
8. Build and sustain an effective global organization that can scale for the future and lead by example encouraging team collaboration around the world
9. Manage team of engineers responsible for ensuring stable compliant delivery of capacity, including monitoring Key Performance Indicators/Service Level Indicators, triaging incidents, and driving root-cause analysis
10. Sustain a proactive highly action oriented team via ongoing engagement around team member responsibilities, priorities, performance expectations, and development planning to optimize an individual's performance
11. Attract top talent and fill gaps in the existing team quickly to accommodate growth
12. Structure teams and working groups to optimize for delivery of business outcomes, set clear expectations, establish operational guardrails, and build a team emphasizing ownership, collaboration, and continuous improvement
13. Create, maintain and enforce Standard Operating Procedures, runbooks, provisioning workflows, and acceptance criteria ensuring all processes adhere to Meta-wide best practices in design, security/compliance, and reliability
14. Support internal customers (Production Operations, Network Engineering, Systems Engineering, Logistics, Program Management) and vendors (field engineers, logistics, facilities, and hardware partners), ensuring that capacity delivery meets their needs proactively across global sites
15. Own the planning and execution of the organizational-level roadmap and strategy to deliver business outcomes
16. Provide root cause analysis and corrective action leadership to resolve issues across infrastructure, architectures and hardware platforms
17. Represent the organization and manage interaction with third parties such as hardware, facilities vendors, logistics and managed service partners
18. Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering)
19. Communicate cross-functionally across various teams, organizations and internal and external stakeholders, at all levels of the organization
20. Initiate and lead strategic initiatives driving efficiency, innovation, and standardization of network infrastructure within the data center environment
21. Drive improvements in technical references/standards, design processes, and training documentation
22. Support automation and tooling initiatives to drive consistency and efficiency in all aspects of infrastructure design, deployment, and operations
23. 20% domestic and international travel required to data centers managed
Minimum Qualifications:
Minimum Qualifications:
24. Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent practical experience
25. 5+ years of direct experience managing engineers and organizations
26. 7+ years of work experience with designing and deploying large-scale data center connectivity infrastructure
27. Thorough knowledge of structured cabling and infrastructure, including design and installation best practices, industry standards, application, and limitations
28. Working knowledge of fault tolerant critical infrastructure used for supporting network and compute hardware in a high availability environment
29. General knowledge of the data center design, construction, and start up/commissioning processes
30. Experience leading cross-functional teams through partnership and driving large-scale data center or similar infrastructure design initiatives
31. Track record of solving problems, setting strategic direction, executing tactically, and achieving measurable outcomes
32. Demonstrated experience to work effectively in an ambiguous environment and collaborate with global cross-functional teams to develop and execute plans that address evolving business needs
33. Proficiency with workload scoping, prioritization, delegation and multitasking
34. Demonstrated skills in written and verbal communication
35. ability to successfully present concepts to variety of stakeholders
36. 7+ years of direct experience understanding and influencing network and server architectures to include constraint and dependency ...
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