HireMO

SPECIAL INSTRUCTIONS: Hours and days may vary depending on coverage needs. Will address specifics in the interview process. Position is eligible for a $1.00/hr shift differential for all hours worked between the hours of 6:00PM to 6:00AM. This position is an essential function and will be required to work some holidays/weekends.

The purpose of this job is to take calls for service (most frequently traffic crash related) in order to relieve the burden on sworn patrol functions which frequently requires the operation of a marked department vehicle. Responds in person to calls for service, investigates minor traffic crashes, and issues the appropriate cutation(s). Assigned front desk operations on a rotational basis requiring a full MULES (Missouri Uniform Law Enforcement System) certification and provides customer service to those entering the police department.

Responsibilities

Responds to non-fatality traffic related calls for service and completes mandatory reports for submission to Missouri State Highway Patrol, including blocking/directing traffic, monitoring and transmitting radio traffic, interation with citizens and issuing citations.
Handles misdemeanor calls for service with no suspect information and completes appropriate report.
Maintains the MULES (Missouri Uniform Law Enforcement System) terminal by entering/confirming/removing stolen property, confirming warrants for wanted persons, entering/removing endangered missing persons (including runaways), sending messages to other agencies and sharing vital information nation-wide.
Operates the front desk of the Police Department, being the first point of customer service contact when citizens enter the Police Department.
Regular attendance is a necessary and essential function.
Performs other duties as assigned.

Experience Requirements

Education and Experience

High school diploma or equivalent.
Less than 1 year of related experience.

Required Licenses or Certifications

Valid driver's license.
Missouri Uniform Law Enforcement System (MULES) certification within 6 months of hire.

Knowledge of:

Relevant local and state laws and ordinances.
Departmental policies and procedures.
Common business software applications such as Microsoft Office, phone, and related office equipment.

Skill in:

Communicating verbally and in writing to meet the needs of the audience under various and often high-stress conditions.
Applying active listening and asking questions for understanding.
Preparing and maintaining detailed and accurate police reports.

Ability to:

Process and handle confidential information with discretion.
Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.
Enforce and educate the public on local and state laws and ordinances.
Operate safely and effectively police vehicles and equipment.
Provide high levels of effective customer service.
Work independently with minimal supervision.
Recognize, analyze, and solve a variety of problems.
Render credible testimony.
Multitask and prioritize workload.
Focus on tasks.
To work in a constant state of alertness and safe manner.
Work varied shifts to include nights, weekends, and holidays.

Benefits

Health insurance Dental Vision Tuition assistance Retirement Paid time off

Skill Sets

Providing Service to Others Working on a Team Working with Things Solving Complex Problems

Apply Externally

Jobs

Community Service Aide - Columbia Police Department

Summary

Responsibilities

Experience Requirements

Benefits

Skill Sets

You Need a MO Jobs Account First

Jobs

Jobs

Community Service Aide - Columbia Police Department

Summary

Responsibilities

Experience Requirements

Benefits

Skill Sets

Do You Have a MO Jobs Account?

First, Let's Find Your MO Jobs Account

Create an Account to Apply

You Need a MO Jobs Account First

HireMO Terms of Use

1. Acceptance and Changes

2. A No-Cost Public Workforce Service

3. Eligibility, Youth, and Authority

4. Accounts and Security

5. Accuracy Attestation and Program Information

6. Job Seeker Terms

7. Employer Terms

8. Assessments and Matching

9. Artificial Intelligence Features

10. Public Records and Required Notices

11. User Content and Permissions

12. Acceptable Use

13. Intellectual Property and Government Marks

14. Other Users and Third-Party Services

15. Electronic Communications

16. Suspension, Termination, and Records

17. Disclaimers

18. Limitation of Liability and Sovereign Immunity

19. Employer Indemnification

20. Governing Law and General Terms

21. Contact, Accessibility, and Complaints