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Blood Collection Staff – Customer Service
Summary
Job Description:
We provide Paid-Training – no prior medical experience required!
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Responsibilities
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
- Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
- Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
- May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Experience Requirements
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
- High school diploma or equivalent required
- Customer service experience and effective verbal communication skills are required
- A current, valid driver's license with good driving record is required.
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- At the American Red Cross, we conduct many mobile blood drives at businesses, schools, and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
- Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
- Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
- Prior leadership experience
Benefits
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