Jobs
Jobs
Intake Specialist I
Summary
Overview
Due to growth we are adding an Intake Specialist to our team!
Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist I's main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means. The Intake Specialist I is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist I may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry. This position will function with and assist any other area in the facility as needed regarding pharmacy technician type duties.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
- Responsible for placing phone calls to new and existing Specialty Pharmacy patients
- Responsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing information
- Responsible for answering the inbound calls from patients, prescribers, and other healthcare professionals
- Responsible for contacting doctors to obtain necessary information
- Responsible for managing the assigned workflow queues
- Responsible for accurate and thorough documentation of information and prescription order set up
- The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee
- Other duties as assigned
Qualifications
What our team expects from you?
- High school diploma or GED
- Some college preferred
- National CPhT and/or registration/licensure required per employee's residing state's requirements
- Minimum two years pharmacy support experience or healthcare environment experience preferred
- Ability to work scheduled hours, shifts may vary based on department needs. Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Lumicera?
• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
#LI-Remote
PI287937067
Benefits
Do You Have a MO Jobs Account?
Your HireMO account is created from your MO Jobs account, so we need to connect the two.
First, Let's Find Your MO Jobs Account
HireMO works together with MO Jobs, the State of Missouri jobs website.
Create an Account to Apply
Your MO Jobs account is connected. Choose an email and password to sign in to HireMO.
You Need a MO Jobs Account First
HireMO works together with MO Jobs, the State of Missouri jobs website. You need a MO Jobs account before you can create your HireMO account.
- Create your MO Jobs account at jobs.mo.gov. It is free.
- Log in to MO Jobs, then click HireMO from there. That link brings you back here to finish your registration.
- Complete your HireMO account.