HireMO

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Nationa/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This position pays $18 / hour plus bonus and commission opporunities (potential for $12,000 in annual bonus and commission). This position is located at the Dickinson Airport - 531 West Villard Street, Dickinson, ND, 58601.

We offer:

+ Paid time off

+ Employee rental car discounts

+ Retirement savings plan including 401k with matching profit sharing

+ Health Insurance

+ Life Insurance

+ Dental Insurance

+ Vision Insurance

+ Training and development

Schedule available is:

+ Monday: 8:00am to 5:00pm

+ Tuesday: 8:00am to 5:00pm

+ Wednesday: 8:00am to 5:00pm

+ Thursday: 8:00am to 5:00pm

+ Friday: 8:00am to 5:00pm

+ Saturday: OFF

+ Sunday: OFF

+ _Based on business needs, this schedule will include 1-2 weekend days per month with a day off during the week._

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

+ Meet and greet customers in a professional, friendly, and timely manner

+ Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services

+ Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment

+ Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

+ Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors

+ Place outgoing calls for callback management, and miscellaneous calls as assigned

+ Assist to assess condition of rental upon return

+ Notify Management of any known customer problems

+ Notify Management of any known vehicle problems and any required vehicle maintenance

+ Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

+ Perform miscellaneous and backup duties job-related duties as assigned

+ Seek to improve job performance through self-assessment, skill development, training and goal setting

+ Maintain a regular and reliable level of attendance and punctuality

+ Perform miscellaneous job-related duties as assigned

_Equal Opportunity Employer/Disability/Veterans_

Qualifications

+ Must be at least 18 years old

+ High School Diploma or G.E.D. required

+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

+ Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.

+ No drug or alcohol-related convictions on driving record in the past 5 years

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Apply Externally

Jobs

Jobs

Customer Service Representative - Dickinson Airport

Summary

Do You Have a MO Jobs Account?

First, Let's Find Your MO Jobs Account

Create an Account to Apply

You Need a MO Jobs Account First

HireMO Terms of Use

1. Acceptance and Changes

2. A No-Cost Public Workforce Service

3. Eligibility, Youth, and Authority

4. Accounts and Security

5. Accuracy Attestation and Program Information

6. Job Seeker Terms

7. Employer Terms

8. Assessments and Matching

9. Artificial Intelligence Features

10. Public Records and Required Notices

11. User Content and Permissions

12. Acceptable Use

13. Intellectual Property and Government Marks

14. Other Users and Third-Party Services

15. Electronic Communications

16. Suspension, Termination, and Records

17. Disclaimers

18. Limitation of Liability and Sovereign Immunity

19. Employer Indemnification

20. Governing Law and General Terms

21. Contact, Accessibility, and Complaints