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Job Description

Designs, develops, and tests complex software solutions. Investigates, diagnoses, and resolves complex and/or challenging technical issues. Performs system maintenance and updates. Customizes software settings to meet specific requirements. Creates project plans and defines scope for medium or mid-term projects. Drives the planning and execution of change management strategies. Documents software implementation requirements and specifications. Drives the implementation process changes to increase efficiency. Leads partnerships with cross-functional teams on projects.

Responsibilities

Key Responsibilities

Product Implementation and Management - Software Development and Configuration:

- Designs, develops, and tests complex software solutions.

- Writes code and scripts and advises junior colleagues on coding problems/challenges.

- Debugs and troubleshoots highly complex software issues.

- Drives collaborations with cross-functional teams on software projects.

Product Implementation and Management - Technical Troubleshooting and Problem Solving:

- Identifies and resolves complex technical issues.

- Analyzes system logs and error messages.

- Investigates and diagnoses complex and/or challenging software problems.

- Designs and implements solutions to prevent further issues.

Product Implementation and Management - Technical Support and Maintenance:

- Provides advanced technical assistance to users or customers.

- Performs system maintenance and updates.

- Monitors and optimizes system performance.

- Responds to support tickets and resolves complex issues.

Product Implementation and Management - Implementation and Configuration:

- Configures standard software systems (e.g., turns on features of an application).

- Customizes software settings to meet specific requirements.

Project Management - Project Planning and Execution:

- Creates project plans and defines scope for medium or mid-term projects.

- Allocates resources and manages project timelines.

- Tracks project progress and reports on milestones.

- Conducts risk assessments and manages project risks.

Project Management - Change Management:

- Assesses the impact of proposed system changes.

- Drives the planning and execution of change management strategies.

- Communicates changes to stakeholders and users.

- Ensures smooth transitions and proactively minimizes disruptions.

Project Management - Documentation and Reporting:

- Documents software implementation requirements and specifications.

- Reviews reports on system performance and usage.

- Maintains and helps manage version control.

Project Management - Continuous Improvement and Process Optimization:

- Leads process improvement for their team's application area.

- Drives implementation of process changes to increase efficiency.

- Collects and analyzes feedback from users and stakeholders.

- Drives continuous improvement initiatives.

Collaboration - Collaboration and Communication:

- Leads partnerships with cross-functional teams on projects.

- Helps lead meetings and discussions.

- Provides updates and status reports to stakeholders.

- Communicates technical information to non-technical stakeholders.

Core Responsibilities

Planning & Execution:

- Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately sized project or initiative.

- Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.

Collaboration & Partnership:

- Collaborates across the organization to align on expectations and achieve shared objectives.

- Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs.

- Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.

Problem Solving:

- Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices.

- Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions.

- Reviews, contributes to, and documents problem solving strategies.

Continuous Learning:

- Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices.

- Proactively seeks and leverages ongoing feedback and training to improve skills.

- Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.

Continuous Improvement:

- Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders.

- Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.

Performance and Development:

- Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.

\#LI-CM1

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vac...

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