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Job ID #111613
J.E. Dunn Construction Company
Senior Quality Manager, Mission Critical
location_on
Kansas City, MO
description
Summary
Senior Quality Manager, Mission Critical
Location:
Kansas City, MO, US, 64106
Best People + Right Culture. These are the driving forces behind JE Dunn's success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.
Role Summary
The Mission Critical Quality Lead provides overall leadership and accountability for Quality across JE Dunn's Mission Critical work program. Built upon the existing Senior Quality Manager role, this position leads a geographically dispersed Quality team, oversees Quality performance across all Mission Critical projects, and serves as the primary Quality escalation point for Mission Critical leadership, project teams, and clients.
+ Autonomy & Decision-Making: Makes most decisions and consults with supervisor as needed.
+ Career Path: Quality Director
Key Role Responsibilities - Core
_QUALITY MANAGER FAMILY - CORE_
- Creates Project Specific Quality Plans, assigns accountability to the appropriate individuals for each task and ensures the Plan is regularly updated.
- Creates Project Specific Water Intrusion Plan, assigns accountability to the appropriate individuals for each task and ensures the Plan is regularly updated
- Ensures the Project Quality Status Report is completed prior to the Monthly Project Review Meeting
- Participates in creating National Initiatives such as Quality Assurance Manual Updates, Quality Broadcasts, Quality University, etc.
- Ensures all Major Quality Issues are listed and up-to-date on the Project Quality Status Report
- Manages and coordinates Quality support for a group (process and people).
- Provides updated communication about quality philosophies, JE Dunn quality standards and values of the Company with business partners, foreman, superintendents and project managers to ensure compliance.
- Interprets company, owner and government requirements and recommendations in relation to quality construction methods and processes with field and office staff.
- Provides coordination and oversight to the project specific quality plan.
- Performs QA constructability reviews for assigned regional or national projects.
- Conducts and assists with planning and design of quality-related training programs and classes with internal employees and external business partners.
- Utilizes internal quality assurance systems and tools to prepare reports for field superintendents, project managers and subcontractors detailing compliant and non-compliant conditions.
- Conducts warranty-related investigations in support of operations and makes recommendations for corrective action.
- Ensures field observations and reporting is properly documented through internal Company systems and tools and monitors for resolution.
- May be required to review and certify submittals for accuracy.
- Participates in staff, team or quality committee meetings, fostering quality efforts, reporting on quality trends or issues and creating communication plans to mitigate the issues.
- Serves as onsite quality representative on single project or multiple projects as needed.
- Partners with project team to complete subcontractor quality performance evaluations at project completion.
- Develops robust relationships with internal and external clients, including owners, business partners, manufacturer's reps and third-party consultants.
- Conducts routine, consistent communication/updates with supported project leads.
- Provides mentorship and guidance to other team members.
Key Role Responsibilities - Additional Core
+ Leads the investigation on serious or catastrophic warranty/claims on projects within the Region.
+ Leads discussion on quality related matters in pre-construction and operational meetings.
+ Provides periodic review and recommendations to refine Company QA program and best practices.
+ Creates quality related training programs and classes for Operations and Field staff within the Region.
+ Collaborates with marketing team on related presentations and marketing activities.
+ Provides periodic review and recommendations to refine Company QA program and best practices.
+ Creates quality related training programs and classes for Operations and Field staff within the Region.
+ Collaborates with other quality professionals nationwide to monitor quality trends and provide recommendations.
+ Authors publications for Company communications.
+ Develops and supports company-wide quality initiatives.
+ Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn's policy of non-discrimination and ensures positive, proactive implementation throughout the organization.
+ Maintain oversight of the Project Quality Status Report (PQSR) and Quality Assurance Plan (QAP) for all Mission Critical projects, identifying trends, risks, major issues, and projects requiring additional support.
+ Report Quality performance, risks, and significant issues during Mission Critical Staff Meetings, Monthly Project Reviews, and applicable monthly owner meetings.
Knowledge, Skills & Abilities
+ Ability to perform work accurately and completely, and in a timely manner.
+ Communication skills, verbal and written (Advanced).
+ Proficiency in MS Office (Intermediate).
+ Ability to conduct effective presentations (Intermediate).
+ Ability to read drawings, specifications, building codes and other technical product and material data (Advanced).
+ Knowledge of material and field testing for QA processes (Advanced).
+ Knowledge of QA procedures for a variety of construction conditions.
+ Ability to recognize non-compliant conditions and investigate corrective measures.
+ Ability to build relationships and collaborate within a team, internally and externally.
Education
+ Bachelors' degree in architecture, construction management or related field (Preferred).
+ In lieu of the above requirements, equivalent relevant experience will be considered.
Experience
+ 10+ years construction quality-related experience (Required).
+ 2+ years mentoring or team leadership experience (Required).
Working Environment
+ Valid and unrestricted drivers license required
+ Must be able to lift up to 25 pounds
+ Must be willing to work non-traditional hours to meet business needs
+ May require extensive periods of travel
+ Normal office environment, but may be exposed to extreme conditions (hot or cold)
+ Frequent activity: Standing, Walking, Sitting, Viewing Computer Scre...
Location:
Kansas City, MO, US, 64106
Best People + Right Culture. These are the driving forces behind JE Dunn's success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.
Role Summary
The Mission Critical Quality Lead provides overall leadership and accountability for Quality across JE Dunn's Mission Critical work program. Built upon the existing Senior Quality Manager role, this position leads a geographically dispersed Quality team, oversees Quality performance across all Mission Critical projects, and serves as the primary Quality escalation point for Mission Critical leadership, project teams, and clients.
+ Autonomy & Decision-Making: Makes most decisions and consults with supervisor as needed.
+ Career Path: Quality Director
Key Role Responsibilities - Core
_QUALITY MANAGER FAMILY - CORE_
- Creates Project Specific Quality Plans, assigns accountability to the appropriate individuals for each task and ensures the Plan is regularly updated.
- Creates Project Specific Water Intrusion Plan, assigns accountability to the appropriate individuals for each task and ensures the Plan is regularly updated
- Ensures the Project Quality Status Report is completed prior to the Monthly Project Review Meeting
- Participates in creating National Initiatives such as Quality Assurance Manual Updates, Quality Broadcasts, Quality University, etc.
- Ensures all Major Quality Issues are listed and up-to-date on the Project Quality Status Report
- Manages and coordinates Quality support for a group (process and people).
- Provides updated communication about quality philosophies, JE Dunn quality standards and values of the Company with business partners, foreman, superintendents and project managers to ensure compliance.
- Interprets company, owner and government requirements and recommendations in relation to quality construction methods and processes with field and office staff.
- Provides coordination and oversight to the project specific quality plan.
- Performs QA constructability reviews for assigned regional or national projects.
- Conducts and assists with planning and design of quality-related training programs and classes with internal employees and external business partners.
- Utilizes internal quality assurance systems and tools to prepare reports for field superintendents, project managers and subcontractors detailing compliant and non-compliant conditions.
- Conducts warranty-related investigations in support of operations and makes recommendations for corrective action.
- Ensures field observations and reporting is properly documented through internal Company systems and tools and monitors for resolution.
- May be required to review and certify submittals for accuracy.
- Participates in staff, team or quality committee meetings, fostering quality efforts, reporting on quality trends or issues and creating communication plans to mitigate the issues.
- Serves as onsite quality representative on single project or multiple projects as needed.
- Partners with project team to complete subcontractor quality performance evaluations at project completion.
- Develops robust relationships with internal and external clients, including owners, business partners, manufacturer's reps and third-party consultants.
- Conducts routine, consistent communication/updates with supported project leads.
- Provides mentorship and guidance to other team members.
Key Role Responsibilities - Additional Core
+ Leads the investigation on serious or catastrophic warranty/claims on projects within the Region.
+ Leads discussion on quality related matters in pre-construction and operational meetings.
+ Provides periodic review and recommendations to refine Company QA program and best practices.
+ Creates quality related training programs and classes for Operations and Field staff within the Region.
+ Collaborates with marketing team on related presentations and marketing activities.
+ Provides periodic review and recommendations to refine Company QA program and best practices.
+ Creates quality related training programs and classes for Operations and Field staff within the Region.
+ Collaborates with other quality professionals nationwide to monitor quality trends and provide recommendations.
+ Authors publications for Company communications.
+ Develops and supports company-wide quality initiatives.
+ Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn's policy of non-discrimination and ensures positive, proactive implementation throughout the organization.
+ Maintain oversight of the Project Quality Status Report (PQSR) and Quality Assurance Plan (QAP) for all Mission Critical projects, identifying trends, risks, major issues, and projects requiring additional support.
+ Report Quality performance, risks, and significant issues during Mission Critical Staff Meetings, Monthly Project Reviews, and applicable monthly owner meetings.
Knowledge, Skills & Abilities
+ Ability to perform work accurately and completely, and in a timely manner.
+ Communication skills, verbal and written (Advanced).
+ Proficiency in MS Office (Intermediate).
+ Ability to conduct effective presentations (Intermediate).
+ Ability to read drawings, specifications, building codes and other technical product and material data (Advanced).
+ Knowledge of material and field testing for QA processes (Advanced).
+ Knowledge of QA procedures for a variety of construction conditions.
+ Ability to recognize non-compliant conditions and investigate corrective measures.
+ Ability to build relationships and collaborate within a team, internally and externally.
Education
+ Bachelors' degree in architecture, construction management or related field (Preferred).
+ In lieu of the above requirements, equivalent relevant experience will be considered.
Experience
+ 10+ years construction quality-related experience (Required).
+ 2+ years mentoring or team leadership experience (Required).
Working Environment
+ Valid and unrestricted drivers license required
+ Must be able to lift up to 25 pounds
+ Must be willing to work non-traditional hours to meet business needs
+ May require extensive periods of travel
+ Normal office environment, but may be exposed to extreme conditions (hot or cold)
+ Frequent activity: Standing, Walking, Sitting, Viewing Computer Scre...
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