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Job Description

Adoption Consultant

Job Description

At Oracle Health, we're on a journey to advance how health happens through technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission is to create a human-centric healthcare experience powered by unified global data.

It's a big challenge, but big challenges are what we do best. We're transforming some of the world's largest health systems by helping organizations turn data into lifesaving decisions, improve operational performance, and deliver exceptional patient care.

The Strategic Analytics & Adoption team is seeking a motivated and client-focused Adoption Consultant to help healthcare organizations maximize the value of their Oracle Health investments. In this role, you will partner with clients to promote effective adoption of Oracle Health solutions, improve end-user experiences, and drive sustainable workflow improvements that enhance caregiver and patient outcomes.

As an Adoption Consultant, you will provide strategic guidance, end-user support, and data-driven recommendations that enable organizations to achieve their adoption objectives. You will build trusted client relationships, influence stakeholder engagement, and contribute to successful Adoption Consulting engagements that improve efficiency, satisfaction, and long-term value realization.

Key Responsibilities

Client Consulting & Adoption

Provide end-user support to promote best practices and improve the end-user experience with Oracle Health solutions.

Assess current-state workflows and recommend improvements aligned with Oracle Health best practices.

Develop and support client adoption strategies that encourage effective use of Oracle Health technologies.

Model best practices for creating and executing client system adoption plans.

Support Adoption Consulting engagements focused on improving operational efficiency, user adoption, and customer satisfaction.

Client Relationship Management

Cultivate strong client relationships to achieve adoption objectives and long-term success.

Influence stakeholders and obtain buy-in to support adoption initiatives and workflow improvements.

Collaborate with client leadership, clinical teams, and project stakeholders to support successful implementation and optimization efforts.

Communicate effectively with clients and internal team members to ensure alignment and engagement throughout project delivery.

Data Analysis & Continuous Improvement

Analyze and interpret end-user experience data to identify trends, opportunities, and areas for improvement.

Utilize data and client feedback to develop recommendations that improve adoption outcomes.

Maintain a broad understanding of Oracle Health solutions, consulting methodologies, and industry best practices.

Continuously expand product knowledge and apply lessons learned to improve client outcomes.

To Be Successful in This Role

The ideal candidate will demonstrate:

Strong interpersonal, verbal, and written communication skills.

Ability to build rapport and establish trusted relationships with clients and team members.

Strong analytical, critical thinking, and problem-solving skills.

Ability to influence stakeholders and facilitate adoption of new processes and technologies.

Comfort working in ambiguous, fast-paced, client-facing environments.

Ability to balance multiple priorities while delivering high-quality client service.

Strong technical aptitude and willingness to learn Oracle Health technologies.

Adaptability, curiosity, and a commitment to continuous learning.

Passion for improving caregiver and patient experiences through technology adoption.

Minimum Qualifications

Bachelor's degree or equivalent professional experience.

2-5 years of experience in consulting, healthcare information technology, customer success, training, implementation, clinical informatics, or other related functional or technical roles.

Product or technical expertise relevant to healthcare technology or consulting services.

Ability to communicate effectively with diverse audiences and build collaborative relationships.

Ability and willingness to travel as required.

U.S. citizenship with the ability to obtain and maintain a federal security clearance.

Preferred Qualifications

Experience supporting electronic health record (EHR) implementations, optimization, or adoption initiatives.

Experience working directly with healthcare providers or healthcare organizations.

Familiarity with healthcare workflows and clinical operations.

Experience analyzing user experience or operational performance data.

Experience delivering customer-facing consulting or training engagements.

Knowledge of healthcare information technology (HCIT) and Oracle Health solutions.

Experience working in Federal or Public Sector healthcare environments.

Expectations

Willingness to travel up to 100% based on client and business needs.

Ability to work additional or irregular hours as needed in accordance with local regulations.

Work in accordance with Oracle corporate security policies and procedures while safeguarding corporate and client assets.

Understand and fulfill personal responsibilities related to information security and compliance.

Perform additional responsibilities as assigned to support client and organizational success.

Career Level | IC2 - Individual Contributor

If you are passionate about helping healthcare organizations improve clinician experiences, increase technology adoption, and deliver better patient outcomes, we encourage you to apply and join the Strategic Analytics & Adoption team as an Adoption Consultant.

Responsibilities

Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $25.48 to $63.65 per hour; from: $53,000 to $132,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, includin...

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