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Job Description

Designs and develops network systems for small and large-scale enterprise, data center, or cloud-based environments independently, collaborating with vendors and internal groups to validate configurations. Contributes business logic to automation frameworks for testing and operations independently, automating network tasks and reviewing dashboards to monitor network health. Independently develops and implements test cases and strategies, guiding junior engineers, conducting break-fix validation, and gathering and innovating compliance data collection. Implements and defines requirements for monitoring network health using dashboards and alerting systems, conducts incident response and root cause investigations, and develops tools for frontline support teams. Collaborates with project managers to achieve milestones, guides junior engineers, contributes to incident response and RCA documentation, and ensures networking standards adherence independently. Analyzes network performance metrics to identify efficiency issues and supports infrastructure growth with guidance.

Base Qualifications

· At least 3 years of relevant experience in network engineering or network operations, including support for production network infrastructure.

· Strong knowledge of TCP/IP, IPv4/IPv6, routing and switching, routing protocols such as MPLS, BGP, OSPF, or IS-IS, and services such as DNS and DHCP.

· Demonstrated ability to independently diagnose and resolve complex network incidents, assess service impact, prioritize recovery actions, and coordinate with internal teams and vendors.

· Experience planning and safely executing network changes, including assessing risks and preparing validation and rollback procedures.

· Experience using network monitoring and telemetry data to investigate faults, contribute to root cause analysis, and identify improvements that reduce recurring incidents.

· Scripting experience to develop and maintain automation for routine operational tasks.

· Experience leading technical projects or operational improvements, developing runbooks, and mentoring or onboarding engineers.

· Strong organizational, verbal, and written communication skills, including the ability to communicate technical findings and incident status to varied audiences.

· Availability to participate in required on-call rotations or rotational shifts supporting a 24/7 environment.

Preferred Qualifications

· Experience supporting large-scale networks in a cloud provider or internet service provider environment.

· Broad experience across multiple network platforms or technologies, including Cisco, Juniper, Arista, firewalls, or circuit management.

· Proficiency with Python and experience with automation and configuration management tools such as Ansible or Puppet, along with CI/CD tools such as Jenkins or GitLab CI/CD.

· Experience with network performance dashboards, or network modeling and management technologies such as YANG, OpenConfig, and NETCONF.

· Experience with GPU/RDMA networks, InfiniBand, high-performance computing, or Broadcom/Mellanox hardware.

· Experience contributing to network builds, upgrades, lifecycle management, or solution design reviews.

· Experience coordinating operational improvements across teams or representing an operations team in vendor and technical reviews.

· Relevant Cisco or Juniper certifications.

· Bachelor's degree in computer science, engineering, or a related technical field, or equivalent practical experience

Responsibilities

Key Responsibilities

Network Design, Development, and Validation:

-Designs and develops standard network systems to support small and large-scale enterprise, data center, or cloud-based networking environments independently.

-Validates production networks and assists in scaling use cases independently.

-Participates in the network solution design and validation process independently.

-Identifies risks in network design prior to deployment.

-Collaborates with vendors and internal groups (e.g., quality assurance) to validate network configurations, hardware, firmware, software, and cloud network code.

-Contributes to the design of playbooks to support standard changes or investigations for common issues related to network areas.

-Implements guided improvements to the optimization of network processes to improve efficiency.

Automation and Scripting:

-Contributes business logic to automation frameworks for testing and operations to enhance efficiency.

-Automates network tasks, including production and lab environments and repetitive support functions independently.

-Builds and customizes dashboards, telemetry systems, and alerting mechanisms to monitor network health.

-Writes moderately advanced scripts to automate routine tasks for the immediate team and other business units, independently.

-Uses infrastructure pipelines, configuration items, using established playbooks and resources.

-Adapts and configures tools with guidance to support specific aspects of new product functionality.

Testing and Quality Assurance:

-Develops and implements standalone test cases and test strategies independently.

-Provides expertise in test practices and strategies, guiding junior engineers in developing robust testing protocols.

-Provides break-fix validation support and conducts post-event root cause analysis (RCA) to address issues.

-Conducts L1 network change reviews and communicates network changes to others in preparation for change management review boards.

-Runs tests and verifies that systems meet defined compliance and readiness criteria, under supervision.

-Gathers Government, Risk, and Compliance (GRC) data following playbook and begins to innovate scripts to streamline data collection.

Monitoring and Reliability:

-Interprets advanced metrics across dashboards, telemetry systems, and alerting mechanisms to monitor network health, including defining metrics, trends, and thresholds to ensure service level objectives (SLOs).

-Implements monitoring and alerting systems for detecting and diagnosing network anomalies.

-Serves in operational support rotations by providing incident response and conducting root cause investigations, seeking assistance as needed to resolve escalated technical issues.

-Implements tools and solutions for frontline support teams to respond to network failure conditions.

Cross-Team Collaboration and Leadership:

-Collaborates with project/program managers to achieve test and deployment milestones.

-Provides guidance to junior engineers and acts as a subject matter expert (SME) for routine issues.

-Engages with customer and contributes to the delivery of incident response and root cause analysis (RCA) documentation.

-Participates in discussions on roadmap and software architecture design, providing feedback on ideas from junior team members.

-Collaborates with vendors ...

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