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Project Manager, Implementation HP Strat. Cli
Summary
Overview
Navitus Health Solutions is seeking a Project Manager, Implementation HP Strategic Clients to join our team!
The Project Manager, Implementation HP Strategic Clients (IPM) will interface with health plans and strategic employer clients which may include a government program component to manage projects including transitioning clients to Navitus from their current PBM, implementing new services/programs, facilitating a change in vendor relations, i.e. TPA, disease management organization, etc. and more. This role is responsible for building early relationships with the clients so they learn to trust us and have confidence that their transition needs will be successfully met as seamlessly as possible. The IPM must have strong relationship skills to be able to work with not only the client team members, but also with the subject matter experts within Navitus, which will be key to a successful implementation. Excellent communication skills are necessary to ensure that all team members are kept well informed of the requirements, any changes, progress status and any potential issues. The IPM will additionally be responsible for supporting other client projects as well as leading and contributing towards team goals.
Is this you? Find out more below!
Responsibilities
How do I make an impact on my team?
- Prepare for and participate in the Readiness Assessment and potential sales initiatives
- Be the primary face to the Client, involving significant travel
- Prepare for and facilitate a new client Kick-off Meeting for the purposes of requirements gathering and discovery
- Assist the Client with facilitating any impact analysis to best determine the appropriate requirements to ensure a smooth and successful implementation
- Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds
- Create and maintain a detailed project plan and open items log for project monitoring purposes
- Continuously monitor progress in terms of the status of the project and report back to internal management and subject matter team members and the Client using weekly status reporting formats
- Assist with escalated client issues, member issues, project issues, etc. as identified or requested by the client through direct support or through the support of the Navitus subject matter experts assigned to the project
- Provide go-live support either through remote access, internal on-site access or client site access. This requires working on January 1st of each year and other non-business days as needed
- Facilitate Post Implementation Review meetings with the Client
- Support other client related projects that require project management services
- Support internal department projects
- Able to travel as needed to meet client requirements
- Other duties as assigned
Qualifications
What our team expects from you?
- Bachelor's degree in business, healthcare administration, or related area; or equivalent work experience required
- Valid State Driver’s License and current Automobile Insurance Policy
- 4 years’ project management experience, working with external clients required
- Knowledge of PBM or healthcare industry required
- Knowledge of Medicare, Medicaid, and/or ACA products preferred
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
#LI-Remote
Navitus Health Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
PI287941325
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